Amcor

5 days ago

IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 minutes agoStatus: Live

Job Summary

Deliver and support standard IT solutions across one or more Amcor sites, providing Level 1 and Level 2 end-user support and Level 3 support for server and virtualization platforms. Own day-to-day IT service delivery quality, user support processes, incident coverage for critical issues, and IT asset lifecycle activities. Troubleshoot hardware/software, manage printers and network equipment, support LAN and access point setup, maintain server patching, document knowledge, and communicate/enable end-user training for upcoming changes.

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver and ensure reliable IT service delivery aligned with global IT standards and security policies across one or more Amcor sites.
•Provide end-user support including onboarding/offboarding, updates, and major/site event support, plus end-user training for upcoming IT changes.
•Perform asset management and IT asset lifecycle activities, including procurement, configuration, repairs, license management, and documentation/knowledge base upkeep.
•Troubleshoot and maintain hardware and software, including application/software troubleshooting and printer and multi-function device management.
•Support network and infrastructure operations: LAN switch and access point setup/configuration, monitoring tools maintenance, and server patching/updates.

Key Requirements

•Provide Level 1 and Level 2 support for the standard workstation environment and Level 3 support for servers and virtualization platforms.
•Troubleshoot hardware and application/software issues, including printer and multi-function device management.
•Manage and administer server-related activities such as patching and updates.
•Configure, manage, and troubleshoot Windows Server operating systems and support LAN switches and wired/wireless access points.
•Fluency in French and English (spoken and written), with strong interpersonal/communication and troubleshooting skills.

Education:Bachelor's

Skills:CommunicationInterpersonal skillsMultitaskingTroubleshootingProject collaboration

Certifications:Windows certificationsCisco certificationsITIL Foundations

Languages:FrenchEnglish

Tech Stack:WindowsCiscoITILWindows ServerVirtualizationLAN switchesAccess pointsNetwork monitoring

Company Brief

Amcor

Global packaging company that designs and manufactures flexible and rigid packaging solutions for food, beverage, healthcare, personal care, and home care products. Focuses on improving product protection, shelf life, recyclability, and sustainability.

Industry: Printing & Packaging

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Zurich, Switzerland

Founded: 1860

Website LinkedIn

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Amcor

5 days ago

IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 minutes agoStatus: Live

Job Summary

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver and ensure reliable IT service delivery aligned with global IT standards and security policies across one or more Amcor sites.
•Provide end-user support including onboarding/offboarding, updates, and major/site event support, plus end-user training for upcoming IT changes.
•Perform asset management and IT asset lifecycle activities, including procurement, configuration, repairs, license management, and documentation/knowledge base upkeep.
•Troubleshoot and maintain hardware and software, including application/software troubleshooting and printer and multi-function device management.
•Support network and infrastructure operations: LAN switch and access point setup/configuration, monitoring tools maintenance, and server patching/updates.

Key Requirements

•Provide Level 1 and Level 2 support for the standard workstation environment and Level 3 support for servers and virtualization platforms.
•Troubleshoot hardware and application/software issues, including printer and multi-function device management.
•Manage and administer server-related activities such as patching and updates.
•Configure, manage, and troubleshoot Windows Server operating systems and support LAN switches and wired/wireless access points.
•Fluency in French and English (spoken and written), with strong interpersonal/communication and troubleshooting skills.

Education:Bachelor's

Skills:CommunicationInterpersonal skillsMultitaskingTroubleshootingProject collaboration

Certifications:Windows certificationsCisco certificationsITIL Foundations

Languages:FrenchEnglish

Tech Stack:WindowsCiscoITILWindows ServerVirtualizationLAN switchesAccess pointsNetwork monitoring

Company Brief

Amcor

Industry: Printing & Packaging

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Zurich, Switzerland

Founded: 1860

Website LinkedIn