Receptionist / Switchboard Operator - Contract Role

NTT
Malaysia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Interpersonal skills","Communication","Customer service","Organizational skills","Judgement"]

Manage the reception area to create a friendly, welcoming experience for employees and guests. Welcome visitors and direct them to the right internal stakeholders, while handling and routing incoming calls (including emergency calls) appropriately. Provide administrative support such as typing and updating information, sorting mail and packages, maintaining an electronic/manual diary for appointments, and supporting meeting-room logistics.

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FursaFursa
NTT
NTT
4 weeks ago

Receptionist / Switchboard Operator - Contract Role

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Manage the reception area to create a friendly, welcoming experience for employees and guests. Welcome visitors and direct them to the right internal stakeholders, while handling and routing incoming calls (including emergency calls) appropriately. Provide administrative support such as typing and updating information, sorting mail and packages, maintaining an electronic/manual diary for appointments, and supporting meeting-room logistics.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Own and maintain the reception area, ensuring it stays tidy and presentable.
  • •Receive and welcome guests, advising internal stakeholders of arrival times.
  • •Answer, screen, and redirect incoming calls; route emergency calls to the appropriate stakeholders.
  • •Handle administrative tasks including typing, capturing, and updating information in relevant systems.
  • •Support visitor operations such as sorting mail/packages, managing meeting-room logistics, and maintaining an electronic/manual appointment diary.

Key Requirements

  • •Relevant secondary qualification or equivalent.
  • •Relevant demonstrated working experience in a similar receptionist/switchboard position.
  • •Demonstrated working experience in a related environment.
  • •Experience handling a multi-line switchboard.
  • •Strong interpersonal, communication, and customer service skills with the ability to prioritize and handle multiple tasks.
Education:High School
Skills:Interpersonal skillsCommunicationCustomer serviceOrganizational skillsJudgement

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn