Service Manager

EquipmentShare
United States
Workplace: OnsiteFull timeUSD 75,000 - 95,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: high_schoolSkills: ["Interpersonal skills","Problem solving","Customer service","Teamwork","Verbal and written communication"]

Lead a team of heavy equipment maintenance technicians at a rental facility in Odenton, MD. Use the company’s T3 platform to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues using real-time machine data. Schedule repairs for customer and company equipment, oversee safe and high-quality performance, and respond to customer inquiries to ensure satisfaction.

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EquipmentShare
EquipmentShare
3 days ago

Service Manager

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead a team of heavy equipment maintenance technicians at a rental facility in Odenton, MD. Use the company’s T3 platform to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues using real-time machine data. Schedule repairs for customer and company equipment, oversee safe and high-quality performance, and respond to customer inquiries to ensure satisfaction.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and supervise a team of heavy equipment maintenance technicians and service personnel to maintain quality performance.
  • •Create, assign, and monitor work orders; track machine service intervals and diagnose issues using real-time data.
  • •Order parts and determine root causes and corrective actions for equipment problems.
  • •Schedule repairs for customer and company owned rental equipment.
  • •Train and develop employees and maintain a safe work environment while promptly resolving customer inquiries and communications.

Pay and Benefits

Salary: USD 75,000 - 95,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipCompany Truck

Key Requirements

  • •High school diploma; trade school certificate preferred.
  • •Ideally three years of maintenance and service experience in the rental industry or related construction field.
  • •Experience in field service, maintenance, and repair preferred.
  • •Experience leading maintenance teams.
  • •Valid driver’s license with acceptable driving record (must be at least 21 to operate company vehicle) and ability to lift up to 50 pounds; safety-sensitive role requiring a 10-panel drug screen.
Experience:3+ yearsRental industryConstruction industryField serviceMaintenance and repair
Education:High School
Skills:Interpersonal skillsProblem solvingCustomer serviceTeamworkVerbal and written communication
Licenses:Valid driver’s license
Languages:English
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn