Care Manager - BH (Onsite, PA, Hollidaysburg)

Authorize and review utilization for mental health and substance abuse services across inpatient and outpatient settings, collecting and analyzing utilization data. Provide telephone triage, crisis intervention, and emergency authorizations, perform concurrent reviews, and support discharge planning and care coordination with providers and facilities. Educate members and providers on benefits, community resources, and managed care criteria while partnering with Physician Advisors and contributing to quality improvement and network development.