Patient Care Coordinator-Greenville, PA

Sonova
United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Executive & General ManagementExperience: 2+ yearsEducation: associatesSkills: ["Professional verbal communication","Professional written communication","Relationship building","Organizational skills"]

Support patient care in a hearing clinic by scheduling appointments, verifying insurance benefits, and managing patient intake, records, and check-in/out. Handle first-level patient questions, payments, and orders, and coordinate follow-up hearing evaluations via outbound calls. Work alongside onsite Hearing Care Professionals to process repairs, maintain equipment, manage inventory and supplies, and assist with community outreach events.

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FursaFursa
Sonova
Sonova
1 day ago

Patient Care Coordinator-Greenville, PA

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Support patient care in a hearing clinic by scheduling appointments, verifying insurance benefits, and managing patient intake, records, and check-in/out. Handle first-level patient questions, payments, and orders, and coordinate follow-up hearing evaluations via outbound calls. Work alongside onsite Hearing Care Professionals to process repairs, maintain equipment, manage inventory and supplies, and assist with community outreach events.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Greet patients, answer questions, and provide first-level support including check-in/out and payments.
  • •Schedule and confirm appointments; place outbound calls to schedule follow-ups and evaluations.
  • •Verify insurance benefits and assist with authorization details for patients.
  • •Collect intake forms and maintain patient files/notes; process patient orders and prepare for pickup.
  • •Support clinical operations by maintaining equipment, processing repairs under supervision, managing inventory, and assisting with community outreach events.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveHoliday TimeFree HearingLegal ShieldIdentity TheftFloating HolidayDiscounts

Key Requirements

  • •Previous customer service experience is required.
  • •2+ years in a health care environment is preferred.
  • •High School Diploma or equivalent; Associates degree is preferred.
  • •Knowledge of HIPAA regulations.
  • •Experience with Microsoft Office and Outlook.
Experience:2+ yearsHealthcareHearing aids
Education:Associate's in Associates
Skills:Professional verbal communicationProfessional written communicationRelationship buildingOrganizational skills
Tech Stack:Microsoft OfficeOutlookHIPAAEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website