Insurance Professional - Sales and Service

USAA
United States
Workplace: HybridFull timeUSD 46,400 - 48,900 annuallyFunction: Insurance & ActuarialEducation: high_schoolSkills: ["Communication","Customer service","Multi-tasking","Prioritization","Risk awareness"]

Join a paid six-month training program to become an Insurance Professional supporting USAA members in Colorado Springs. You’ll provide customer service, sales, and retention for multiple Property & Casualty personal lines, handle member inquiries across channels, and learn licensing requirements for your state. After six months in-office, you may work offsite 2 days per week while maintaining required licenses and helping ensure members have appropriate coverage and advice.

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FursaFursa
USAA
USAA
3 months ago

Insurance Professional - Sales and Service

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Join a paid six-month training program to become an Insurance Professional supporting USAA members in Colorado Springs. You’ll provide customer service, sales, and retention for multiple Property & Casualty personal lines, handle member inquiries across channels, and learn licensing requirements for your state. After six months in-office, you may work offsite 2 days per week while maintaining required licenses and helping ensure members have appropriate coverage and advice.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Maximize Property & Casualty sales by handling member inquiries, finding cross-selling opportunities, and providing service through communication channels
  • •Prepare quotes and support policy actions (rating, billing, payment, underwriting, coverage provisions, premium changes) and maintain trailing documents
  • •Assess member needs and provide accurate advice and solutions while minimizing transfers, escalations, and call backs
  • •Operate in a contact center environment and navigate multiple systems while engaging members across channels
  • •Maintain required Property & Casualty licenses and state registrations while ensuring risk and compliance controls

Pay and Benefits

Salary: USD 46,400 - 48,900 annually
Perks:Health InsuranceDentalVision401kPensionLife InsurancePaid LeavePaid HolidaysParental LeaveAdoption AssistanceVolunteer HoursWellness Stipend

Key Requirements

  • •High School Diploma or GED equivalent
  • •Ability to provide exceptional member sales by communicating clearly and professionally by phone and email
  • •Ability to prioritize and multi-task while navigating multiple business applications
  • •Ability to apply knowledge of insurance regulatory and compliance requirements
  • •Acquire Property & Casualty licenses and state registrations within 90 days of hire (depends on location)
Education:High School
Skills:CommunicationCustomer serviceMulti-taskingPrioritizationRisk awareness
Licenses:Property & Casualty licenseState registrations

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn