Lead Supervisor I

Tapestry
Waterloo, Geneva
Full timeUSD 16 - 24.75 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Interpersonal savvy","Drive for results","Learning on the fly"]

Lead and coach on the sales floor to deliver exceptional customer experiences and meet store sales targets. Embody Coach values, support brand awareness, and drive implementation of company initiatives. Monitor and analyze sales data to improve store performance, execute forward-planned strategies, and support recruiting, interviewing, training, and performance evaluation. Provide HR and conflict-resolution support when leadership is absent and mentor clienteling to build long-term relationships.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead and coach on the sales floor to deliver exceptional customer experiences and meet store sales targets. Embody Coach values, support brand awareness, and drive implementation of company initiatives. Monitor and analyze sales data to improve store performance, execute forward-planned strategies, and support recruiting, interviewing, training, and performance evaluation. Provide HR and conflict-resolution support when leadership is absent and mentor clienteling to build long-term relationships.
Location: Waterloo, Geneva
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Serve as a brand ambassador for Coach values and help increase brand awareness.
  • •Drive implementation of company initiatives and support full store operations.
  • •Monitor and analyze sales data to identify trends and recommend actions to enhance store performance and team development.
  • •Support recruiting, interviewing, performance evaluation, training, and provide feedback and guidance to hold the team accountable; provide HR and conflict-resolution support when leadership is absent.

Pay and Benefits

Salary: USD 16 - 24.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Support store recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Lift, carry, and move at least 25 pounds regularly (up to 50 pounds occasionally), and climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Enforce company and store policies and provide feedback and guidance to improve performance and hold the team accountable.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusInterpersonal savvyDrive for resultsLearning on the fly

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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