Senior Program Manager, Partner Services Success Americas

Zscaler
New York
Workplace: RemoteFull timeUSD 122,500 - 175,000 annuallyFunction: Program & Project Management (PMO)Experience: 7-10 yearsSkills: ["Leadership","Communication","Collaboration","Problem-solving","Ownership"]

Senior Program Manager for Partner Services Success Americas will scale partner-led services motion across the Americas by driving regional execution, improving opportunity progression, and strengthening partner readiness. You’ll act as the execution and feedback loop between field and global programs, building repeatable playbooks and assets to activate, inspect, and scale partner-delivered services across cross-functional teams.

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FursaFursa
Zscaler
Zscaler
3 months ago

Senior Program Manager, Partner Services Success Americas

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Last checked: 6 hours agoStatus: Live

Job Summary

Senior Program Manager for Partner Services Success Americas will scale partner-led services motion across the Americas by driving regional execution, improving opportunity progression, and strengthening partner readiness. You’ll act as the execution and feedback loop between field and global programs, building repeatable playbooks and assets to activate, inspect, and scale partner-delivered services across cross-functional teams.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Sr. Manager level

Key Responsibilities

  • •Partner Services Execution & Opportunity Progression: Drive theater-level execution of partner-led services motions, inspect active opportunities, identify stalled deals, surface execution gaps, and ensure clear next steps and ownership across all stakeholders.
  • •Regional Operating Rhythm & Governance: Establish and run regional inspection cadences, opportunity review rhythms, and escalation paths to improve visibility, accountability, and acceleration across partner-led services activity.
  • •Partner Readiness & Services Activation: Support strategic partners in maturing their services motions by identifying readiness gaps, tracking progress, and coordinating briefings to move partners from initial interest to repeatable execution.
  • •Playbook Development & Scalable Assets: Build practical, field-facing playbooks, templates, and inspection guides that translate regional learnings into repeatable assets for broader global adoption.
  • •Cross-functional Collaboration: Work across Partner Programs, Channel, Sales, Services, and Enablement to ensure partner-led services opportunities move with clear ownership and disciplined follow-through.

Pay and Benefits

Salary: USD 122,500 - 175,000 annually
Perks:Health InsuranceTime OffParantal LeaveRetirement OptionsIn-office PerksPaid Leave

Key Requirements

  • •7–10 years of experience in partner programs, channel operations, partner success, professional services, managed services, consulting/advisory, or SaaS GTM execution.
Experience:7-10 yearsSaaSChannel & alliancesPartner programs
Skills:LeadershipCommunicationCollaborationProblem-solvingOwnership
Languages:English
Tech Stack:CRMPRMPSA

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn