Account Manager, Emerging Enterprise

Braze
New York
Workplace: HybridFull timeUSD 85,000 - 100,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Accountability","Drive","Organizational skills","Time management","Product learning"]

Own and expand emerging enterprise customer relationships by partnering with Account Executives to develop and close sales opportunities, including cross-sell and upsell. Analyze customer product usage to find account “white space,” collaborate with Renewals and Customer Success teams, and coordinate internal resources to drive feature exploration and adoption. Hit quarterly upsell and renewals targets while occasionally traveling for onsite customer engagement.

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FursaFursa
Braze
Braze
16 hours ago

Account Manager, Emerging Enterprise

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own and expand emerging enterprise customer relationships by partnering with Account Executives to develop and close sales opportunities, including cross-sell and upsell. Analyze customer product usage to find account “white space,” collaborate with Renewals and Customer Success teams, and coordinate internal resources to drive feature exploration and adoption. Hit quarterly upsell and renewals targets while occasionally traveling for onsite customer engagement.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Expand customer relationships in collaboration with the Account Executive by developing and closing opportunities.
  • •Analyze customer product usage to identify account white space and new business unit opportunities for cross-sell and upsell.
  • •Partner with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities.
  • •Coordinate internal resources (including Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing) to drive feature exploration and adoption.
  • •Achieve quarterly upsell and renewals targets; occasionally travel for onsite customer engagement.
Travel: Low travel

Pay and Benefits

Salary: USD 85,000 - 100,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeaveEquityLearning Budget

Key Requirements

  • •2+ years of experience in sales or account management, including quota-carrying experience in SaaS sales.
  • •Experience working with companies with 2,000+ employees, with responsibility to develop and close opportunities.
  • •Strong verbal, written, and presentation skills, including presenting value propositions to executive teams.
  • •Intermediate to advanced skills with Google Office and MS Office Suite (Word, Excel, PowerPoint) and Keynote.
  • •Experience using Salesforce.com CRM or another CRM to manage sales pipeline.
Experience:2+ yearsSaaS
Skills:AccountabilityDriveOrganizational skillsTime managementProduct learning
Tech Stack:Salesforce.comGoogle OfficeMS Office SuiteWordExcelPowerPointKeynoteCRM

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn