Personal Banker Associate I - Napier

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer relationship management","Risk awareness","Professional communication","Owning customer issues"]

Build customer relationships and identify financial needs using a consultative sales approach and Financial Needs Assessment. Recommend retail consumer and small business products, proactively reach out with approved marketing tools, and drive cross-selling through both in-branch leadership and outside sales activities. Process teller transactions, support loan application through closing, guide customers professionally, and partner with Business Partners to refer customers for holistic solutions while following risk and ethics policies.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker Associate I - Napier

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Last checked: 8 hours agoStatus: Live

Job Summary

Build customer relationships and identify financial needs using a consultative sales approach and Financial Needs Assessment. Recommend retail consumer and small business products, proactively reach out with approved marketing tools, and drive cross-selling through both in-branch leadership and outside sales activities. Process teller transactions, support loan application through closing, guide customers professionally, and partner with Business Partners to refer customers for holistic solutions while following risk and ethics policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Recommend retail consumer and small business products using the bank’s value proposition.
  • •Proactively reach out to customers with CAMP and other approved marketing tools to set appointments for periodic financial reviews.
  • •Cross-sell to the existing customer base and participate in outside sales activities, including presentations, business sales calls, and community financial literacy events.
  • •Process teller transactions, participate in the consumer loan and bankcard process through closing, and follow policies to mitigate fraudulent activity and risk.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferable skills (or a combination of education and experience).
  • •Demonstrated ability to perform sales activities to acquire new consumer household and small business customers and cross-sell to existing customers.
  • •Must be able to demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •Ability to develop working knowledge of retail policies and procedures to make sound decisions.
  • •S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Skills:Consultative sellingCustomer relationship managementRisk awarenessProfessional communicationOwning customer issues
Certifications:S.A.F.E. Act registrationNMLS
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor