Service Deployer

Trane Technologies
Austria
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: high_schoolSkills: ["Customer orientation","Organizational skills","Attention to detail","Communication","Ability to work under pressure"]

Plan and coordinate daily deployment activities for service work on-site, ensuring smooth communication between customers and technicians. Allocate technician workloads, schedule service jobs, and prepare work orders while maintaining accurate records in planning systems and Oracle. Supervise technical and safety aspects, manage preventive maintenance tracking, coordinate procurement and logistics, and support customer satisfaction through timely updates and warranty claim handling.

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FursaFursa
Trane Technologies
Trane Technologies
2 months ago

Service Deployer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Plan and coordinate daily deployment activities for service work on-site, ensuring smooth communication between customers and technicians. Allocate technician workloads, schedule service jobs, and prepare work orders while maintaining accurate records in planning systems and Oracle. Supervise technical and safety aspects, manage preventive maintenance tracking, coordinate procurement and logistics, and support customer satisfaction through timely updates and warranty claim handling.
Location: Austria
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Plan and allocate workloads for service technicians to meet productivity targets and ensure efficient resource use.
  • •Supervise technical and safety aspects of service work and review service reports, worksheets, and technical documentation for accuracy and completeness.
  • •Schedule service jobs, materials, and subcontractors; prepare work orders, dispatch technicians, communicate with customers, and track preventive maintenance.
  • •Manage customer orders and documentation in planning systems and Oracle, and oversee end-to-end procurement (POs, parts ordering, receiving, and transactions).
  • •Maintain databases and administrative records, handle warranty claim collection/reporting, and coordinate logistics and monthly invoicing packages.

Key Requirements

  • •Minimum high school education (preferred university education).
  • •At least 3 years of experience coordinating work in service or a similar field.
  • •Experience leading or supervising a small team is welcome.
  • •Strong customer orientation and ability to build long-term customer and team relationships.
  • •Very good organizational skills and attention to detail, including high computer literacy and communicative English.
Experience:3+ yearsService operations
Education:High School
Skills:Customer orientationOrganizational skillsAttention to detailCommunicationAbility to work under pressure
Languages:English
Tech Stack:OracleMS Office

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn