Solutions Engineer

Mesh
United States
Workplace: RemoteFull timeUSD 170,000 - 225,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsEducation: bachelorsSkills: ["Interpersonal skills","Communication","Customer relationship management","Technical troubleshooting","Multi-project management"]

Serve as a technical bridge in the pre-sales customer lifecycle, working with support engineering and product to deliver demos, API/SDK guidance, and best-practice implementations. Create industry-specific playbooks that help customers—including payment providers, iGaming, wallets, and exchanges—adopt faster and achieve long-term self-service. Diagnose technical issues, optimize internal tooling using Gong and analytics platforms, and occasionally travel for strategic customer engagements.

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FursaFursa
Mesh
Mesh
4 weeks ago

Solutions Engineer

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Serve as a technical bridge in the pre-sales customer lifecycle, working with support engineering and product to deliver demos, API/SDK guidance, and best-practice implementations. Create industry-specific playbooks that help customers—including payment providers, iGaming, wallets, and exchanges—adopt faster and achieve long-term self-service. Diagnose technical issues, optimize internal tooling using Gong and analytics platforms, and occasionally travel for strategic customer engagements.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Build strong customer relationships and drive rapid implementation and adoption in pre-sales.
  • •Design and implement pre-sales solutions including analytics, processes, documentation, and technical infrastructure.
  • •Optimize internal workflows and customer experience by leveraging Gong, Pylon, Kapa, Datadog, Amplitude, and AI-powered self-service solutions.
  • •Guide customer business and technical teams on SDK and API implementation best practices to reduce timelines and enable rollouts.
  • •Triage and resolve technical issues between prospects/customers and internal teams.
Travel: Low travel

Pay and Benefits

Salary: USD 170,000 - 225,000 annually
Equity and Bonus:Equity
Perks:Health InsurancePaid LeaveLearning BudgetEquity

Key Requirements

  • •Bachelor's degree in Computer Science, Data, or equivalent experience.
  • •2-5 years of experience as a sales/solution engineer, solutions architect, support engineer, or equivalent, ideally in a startup environment.
  • •Strong interpersonal and communication skills to build and maintain customer relationships.
  • •Demonstrated technical knowledge and troubleshooting skills with APIs.
  • •Ability to manage multiple projects simultaneously.
Experience:2-5 yearsStartup environmentCryptoFintech
Education:Bachelor's in Computer Science or Data
Skills:Interpersonal skillsCommunicationCustomer relationship managementTechnical troubleshootingMulti-project management
Tech Stack:APIsSDKsAnalyticsDocumentationGongPylonKapaDatadogAmplitudeAIClaudeCodexAutomationCoastBlockchain technology

Company Brief

Mesh
Provides AI-powered tools and infrastructure to help teams extract insights from organizational data, build workflows, and automate knowledge work across business functions.
Industry: AI & Machine Learning
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