Field Service Technician

Miele
United Kingdom
Workplace: OnsiteFull timeGBP 42,024 - 50,478 annuallyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Diagnostic and fault-finding","Communication","Organizational skills","Independent workload management","Customer relationship building","Learning and development"]

Serve and repair Miele Professional commercial appliances across industrial laundries, laboratories, hospitals, and medical facilities. Perform fault diagnostics, servicing, maintenance, installations, and decommissioning in line with health, safety, and Gas Safe regulations. Maintain accurate van stock and daily administration to support first-time fix rates, promote service contracts and planned maintenance solutions, and stay current through technical training while meeting performance targets.

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FursaFursa
Miele
Miele
6 hours ago

Field Service Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Serve and repair Miele Professional commercial appliances across industrial laundries, laboratories, hospitals, and medical facilities. Perform fault diagnostics, servicing, maintenance, installations, and decommissioning in line with health, safety, and Gas Safe regulations. Maintain accurate van stock and daily administration to support first-time fix rates, promote service contracts and planned maintenance solutions, and stay current through technical training while meeting performance targets.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Carry out fault diagnostics, servicing, maintenance, and repairs on professional laundry and washer disinfector appliances to a high technical standard.
  • •Complete installation and decommissioning of professional appliances across commercial and medical environments in line with health, safety, and Gas Safe regulations.
  • •Represent the Miele brand professionally through exceptional service experiences during every customer interaction.
  • •Maintain clear communication with planners, managers, and service partners to support efficient service delivery and resolve technical issues.
  • •Maintain accurate van stock, spare parts control, and daily administration to support first-time fix rates and operational efficiency.
Travel: Medium travel

Pay and Benefits

Salary: GBP 42,024 - 50,478 annually
Perks:Health InsuranceGym MembershipMeal Allowance

Key Requirements

  • •Strong diagnostic and fault-finding skills to repair and maintain professional electrical and gas appliances using relevant test equipment.
  • •Experience in field service or a technical customer service environment delivering high standards of customer support.
  • •Technical knowledge of UK power supplies, wiring components, and appliance systems to identify and resolve issues.
  • •Excellent communication and organisational skills to manage workload independently and build positive customer relationships.
  • •Proactive approach to learning and development, including maintaining up-to-date product knowledge and completing technical training programmes.
Skills:Diagnostic and fault-findingCommunicationOrganizational skillsIndependent workload managementCustomer relationship buildingLearning and development
Tech Stack:Gas SafeElectrical appliancesTest equipmentUK power supplies

Company Brief

Miele
Manufacturer of premium domestic and commercial appliances including washers, dryers, dishwashers, ovens, and vacuum cleaners, known for engineering quality, longevity, and innovative household technologies.
Industry: Home Appliances
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Gütersloh, Germany
Founded: 1899
WebsiteLinkedIn