Customer Experience Banker - Saxon Square - Toledo, OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Sales","Communication","Presentation","Problem solving"]

Serve as a financial concierge for walk-in customers, delivering excellent service while accurately handling transactions and daily balancing. Identify customer financial goals and needs, educate customers on consumer deposit products, and use a disciplined sales process to retain and grow both consumer and business relationships. Follow operational, security, risk, and regulatory policies, and partner with others across the bank to deepen relationships and referrals.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker - Saxon Square - Toledo, OH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 41 minutes agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, delivering excellent service while accurately handling transactions and daily balancing. Identify customer financial goals and needs, educate customers on consumer deposit products, and use a disciplined sales process to retain and grow both consumer and business relationships. Follow operational, security, risk, and regulatory policies, and partner with others across the bank to deepen relationships and referrals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and services.
  • •Proactively identify opportunities to grow customer relationships using a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma/GED (or Bachelor's Degree) and minimum 1 year of customer service or military service in an administration/contracting/civil affairs or similar role.
  • •1+ year in customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementSalesCommunicationPresentationProblem solving

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn