Claims Facilitator (Mechanicsburg, PA, US, 17055)

Erie Insurance Group
United States
Workplace: OnsiteFull timeUSD 40,121 - 64,090 annuallyFunction: Insurance & ActuarialExperience: 1+ yearsEducation: high_schoolSkills: ["Customer focus","Detail orientation","Decision quality","Accountability","Collaboration"]

Settle first- and third-party auto and low-severity property claims within limits of authority. You’ll contact policyholders and claimants, verify coverage, set reserves, issue payments using approved methods, and coordinate communication among all claim parties. Maintain accurate claim records in the claims system, prepare correspondence and forms, and review pending activities regularly, with additional support during high-volume property claim periods.

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Erie Insurance Group
Erie Insurance Group
1 day ago

Claims Facilitator (Mechanicsburg, PA, US, 17055)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Settle first- and third-party auto and low-severity property claims within limits of authority. You’ll contact policyholders and claimants, verify coverage, set reserves, issue payments using approved methods, and coordinate communication among all claim parties. Maintain accurate claim records in the claims system, prepare correspondence and forms, and review pending activities regularly, with additional support during high-volume property claim periods.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Settle first party auto, third party clear liability auto, and low severity property claims within authority limits.
  • •Contact policyholders and claimants to verify coverage, set reserves, and issue payments using approved methods.
  • •Establish and maintain contact with all claim parties according to ERIE expectations.
  • •Handle inquiries from policyholders, agents, insurance carriers, claimants, and others.
  • •Enter loss information into the claims system and prepare correspondence, forms, and related materials; review pending claims regularly.
Travel: Low travel

Pay and Benefits

Salary: USD 40,121 - 64,090 annually
Perks:Health InsuranceDentalVisionPension401kPaid LeaveParental LeaveLearning Budget

Key Requirements

  • •High school diploma or GED (or equivalent) and 1 year of related claims handling, customer service, or clerical experience.
  • •Able to obtain appropriate state licenses required by ERIE within 45 days for external applicants and 90 days for internal applicants.
  • •Preferred: pursuit of general insurance education.
  • •Preferred: Bachelor’s or Associate’s degree.
  • •Comfort with frequent manual keying/data entry and computer use while processing claims.
Experience:1+ yearsInsuranceClaimsCustomer service
Education:High School
Skills:Customer focusDetail orientationDecision qualityAccountabilityCollaboration

Company Brief

Erie Insurance Group
Erie Insurance Group is a mutual insurance company providing auto, home, business, and life insurance products through a network of independent agents, serving customers across multiple U.S. states with a focus on local service and claims support.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Erie, United States
Founded: 1925
WebsiteLinkedIn