Manufacturing – YieldStar (YS) Senior Technical Support Engineer – Linkou

ASML
Taiwan
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 8+ yearsEducation: bachelorsSkills: ["Technical communication","Problem-solving","Risk assessment"]

Serve as a senior system-level technical authority for YieldStar (YS) manufacturing operations in Linkou, owning complex, recurring production disturbances. Lead technical assessments and escalation meetings (including DRB) under production pressure, coordinate cross-functional resources, and drive structured troubleshooting to identify root causes and systemic gaps. Deploy best-known methods across YS lines, coach peers, and support urgent production and quality issues, including rotating shifts and limited emergency on-site customer support.

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ASML
ASML
1 month ago

Manufacturing – YieldStar (YS) Senior Technical Support Engineer – Linkou

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Last checked: 26 days agoStatus: Live

Job Summary

Serve as a senior system-level technical authority for YieldStar (YS) manufacturing operations in Linkou, owning complex, recurring production disturbances. Lead technical assessments and escalation meetings (including DRB) under production pressure, coordinate cross-functional resources, and drive structured troubleshooting to identify root causes and systemic gaps. Deploy best-known methods across YS lines, coach peers, and support urgent production and quality issues, including rotating shifts and limited emergency on-site customer support.
Location: Taiwan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Lead YieldStar (YS)-related technical assessments during daily passdown, DRB, and escalation meetings.
  • •Act as technical decision owner for complex, cross-domain YS system issues under production pressure.
  • •Own high-impact, recurring, and long-duration disturbances impacting YS output, quality, or delivery.
  • •Perform system-level/root-cause analysis and drive development/validation/deployment of Best-Known Methods (BKM).
  • •Provide technical guidance and coaching to peers and support rapid technical assessments for urgent YS-related production issues.
Travel: Low travel

Key Requirements

  • •Bachelor’s degree or above in Engineering or a related discipline.
  • •8+ years of experience in semiconductor equipment, electronics, or precision equipment industries.
  • •At least 5 years as a 2nd-line Technical Support Engineer (or equivalent) in the semiconductor equipment industry.
  • •Proven experience troubleshooting complex production escalations and recurring disturbances in a manufacturing environment.
  • •Experience acting as a technical issue owner/focal point for critical production or system-related issues, with strong risk assessment and English communication for escalation meetings.
Experience:8+ yearsSemiconductor equipmentElectronicsPrecision equipmentManufacturing
Education:Bachelor's
Skills:Technical communicationProblem-solvingRisk assessment
Languages:English

Company Brief

ASML
Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Veldhoven, Netherlands
Founded: 1984
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn