General Manager - Kempinski Hotel Suzhou, China

Lead the overall success of Kempinski Hotel Suzhou by meeting revenue and profit objectives and ensuring guest satisfaction and product quality standards. Manage and coordinate process managers, recruit and train hotel management, oversee lodging arrangements, and drive initiatives to improve customer experience. Own budgeting and financial management, set and enforce business goals, maintain quality standards aligned with LQA and company expectations, and handle major operational issues and renovations as needed.