Digital/Technical Product Manager Lead

USAA
San Antonio, Plano, Phoenix, Charlotte
Workplace: OnsiteFull timeUSD 143,320 - 273,930 annuallyFunction: Product ManagementEducation: bachelorsSkills: ["Leadership","Stakeholder management","Data analysis","Mentoring","Communication"]

Lead the planning, delivery, and improvement of digital/technology products for Member Advocacy, turning member friction signals into measurable action. Use research, business intelligence, and data to define roadmaps, drive execution through epics and features, and quantify performance against KPIs/KRIs. Collaborate with business, UX, technology, ops, and marketing to shepherd complex initiatives from idea to market validation, while mentoring team members and managing risks.

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FursaFursa
USAA
USAA
5 hours ago

Digital/Technical Product Manager Lead

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead the planning, delivery, and improvement of digital/technology products for Member Advocacy, turning member friction signals into measurable action. Use research, business intelligence, and data to define roadmaps, drive execution through epics and features, and quantify performance against KPIs/KRIs. Collaborate with business, UX, technology, ops, and marketing to shepherd complex initiatives from idea to market validation, while mentoring team members and managing risks.
Location: San Antonio, Plano, Phoenix, Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Independently leverage digital or technology research, business intelligence, and data-driven insights to identify opportunities and improve performance.
  • •Lead team and stakeholders to envision, define, and translate product and experience opportunities into initiatives and execution strategy.
  • •Shepherd complex, integrated digital/technology product and experience opportunities from idea through market validation with relevant stakeholders and SMEs.
  • •Drive, quantify, and defend digital/technology product investments using business case artifacts, hypotheses, and value proposition communication.
  • •Monitor performance against KPIs/KRIs, guide insights generation for product improvements, and ensure risks are identified and controlled in line with risk and compliance policies.

Pay and Benefits

Salary: USD 143,320 - 273,930 annually
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeavePaid Leave

Key Requirements

  • •Bachelor's degree; OR 4 years of relevant education and/or experience.
  • •Independently leverage digital/technology research, business intelligence, and data-driven insights to identify opportunities and propose solutions.
  • •Translate digital or technology product and experience opportunities into initiatives, including requirements, epics, and features.
  • •Quantify and defend digital/technology investments using business case artifacts and hypotheses.
  • •Maintain expert knowledge of business, technology, UX, and product management practices; guide and mentor team members.
Experience:Digital transformationsAgile
Education:Bachelor's
Skills:LeadershipStakeholder managementData analysisMentoringCommunication

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn