Business Office Associate

CarMax
Los Angeles
Workplace: OnsiteFull timeUSD 17.4 - 28 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Communication","Confidentiality","Integrity"]

Support CarMax store operations by processing and auditing paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation. Handle auction and appraisal transactions to ensure accurate titles, payoffs, and funding documentation. Manage cash and deposit activities with required security protocols, maintain confidentiality, and provide clear customer and team communication while assisting multiple departments as needed.

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CarMax
CarMax
2 days ago

Business Office Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support CarMax store operations by processing and auditing paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation. Handle auction and appraisal transactions to ensure accurate titles, payoffs, and funding documentation. Manage cash and deposit activities with required security protocols, maintain confidentiality, and provide clear customer and team communication while assisting multiple departments as needed.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions to ensure accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.

Pay and Benefits

Salary: USD 17.4 - 28 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Customer serviceOrganizational skillsMultitaskingCommunicationConfidentialityIntegrity
Tech Stack:Microsoft OfficeData entry systems

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn