Payroll Support Lead, Continental Europe: France, Germany, Italy, Spain

Own the most complex payroll support cases across France, Germany, Italy, and Spain as the senior subject-matter expert. Serve as the escalation point, resolve gross-to-net and off-cycle scenarios, and apply local payroll regulations with accuracy under time pressure. Set the quality bar by reviewing and coaching responses, maintain market-specific knowledge for self-serve, and collaborate with Payroll Operations, Product, and in-country partners to drive continuous improvement.