Mastercard

1 month ago

Associate Managing Consultant, Customer Success, Product Specialist, Advisors Client Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

A顾 Associate Managing Consultant in Advisors Client Services helps clients adopt Mastercard’s SaaS/data products, delivers coaching, platform demonstrations, and oversees delivery projects to drive measurable value and client success across regions.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Act as a coach for customers, helping them implement Mastercard products and solutions to add value to their business, derive insights, and support strategic goals.
•Conduct platform demonstrations, training, and host webinars.
•Lead delivery projects to ensure contractual objectives and on-time delivery are met.
•Research and deliver solutions for complex problems and respond to inquiries.
•Identify areas for improvement, track project updates, and identify clients at risk of churning.

Key Requirements

•Experience delivering SaaS solutions or data products.
•Proven experience in Customer Delivery or Consulting with strong customer engagement.
•Strong analytical and quantitative problem-solving skills.
•Excellent written, verbal, and presentation skills.
•Bachelor’s degree or equivalent qualification; English required; other languages advantageous.

Experience:SaaSData productsCustomer deliveryConsulting

Education:Bachelor's

Skills:CommunicationPresentationAnalytical thinkingProblem-solvingLeadership

Languages:English

Tech Stack:PowerPointWordExcelSaaSData products

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

1 month ago

Associate Managing Consultant, Customer Success, Product Specialist, Advisors Client Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Act as a coach for customers, helping them implement Mastercard products and solutions to add value to their business, derive insights, and support strategic goals.
•Conduct platform demonstrations, training, and host webinars.
•Lead delivery projects to ensure contractual objectives and on-time delivery are met.
•Research and deliver solutions for complex problems and respond to inquiries.
•Identify areas for improvement, track project updates, and identify clients at risk of churning.

Key Requirements

•Experience delivering SaaS solutions or data products.
•Proven experience in Customer Delivery or Consulting with strong customer engagement.
•Strong analytical and quantitative problem-solving skills.
•Excellent written, verbal, and presentation skills.
•Bachelor’s degree or equivalent qualification; English required; other languages advantageous.

Experience:SaaSData productsCustomer deliveryConsulting

Education:Bachelor's

Skills:CommunicationPresentationAnalytical thinkingProblem-solvingLeadership

Languages:English

Tech Stack:PowerPointWordExcelSaaSData products

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor