Patient Care Coordinator-Maryville, TN

Sonova
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Relationship building","Empathy","Multitasking"]

Coordinate patient care in a clinical setting by scheduling appointments, verifying insurance, handling intake and payments, and supporting clinical staff to ensure smooth patient flow. This role partners with Hearing Care Professionals to manage patient experience, insurance benefits, and administrative tasks in a Maryville clinic environment, with a focus on HIPAA compliance and high-quality service.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sonova
Sonova
2 months ago

Patient Care Coordinator-Maryville, TN

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Coordinate patient care in a clinical setting by scheduling appointments, verifying insurance, handling intake and payments, and supporting clinical staff to ensure smooth patient flow. This role partners with Hearing Care Professionals to manage patient experience, insurance benefits, and administrative tasks in a Maryville clinic environment, with a focus on HIPAA compliance and high-quality service.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Schedule/confirm patient appointments and manage patient flow within the clinic.
  • •Verify insurance benefits and perform benefit checks for each patient’s eligibility.
  • •Collect patient intake forms, maintain patient files, and process payments.
  • •Provide first-level support to patients, answer questions, and assist with basic inquiries.
  • •Assist with repairs, equipment, or facility requests as needed under supervision.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveHearing AidsDiscounts

Key Requirements

  • •High School Diploma or equivalent required; Associates degree preferred
  • •2+ years in a health care environment or customer service experience
  • •Previous experience with HIPAA regulations and EMR/EHR systems is a plus
  • •Strong verbal and written communication skills; ability to build relationships with patients and clinicians
  • •Proficiency with Microsoft Office and Outlook; ability to verify insurance benefits and conduct benefit checks
Experience:2+ yearsHealthcareCustomer service
Education:High School
Skills:CommunicationCustomer serviceRelationship buildingEmpathyMultitasking
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website