Customer Experience Banker - Willoughby, OH (32-35 hrs/wk - Full Benefits Eligibility)

Huntington Bancshares
United States
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, delivering excellent service while accurately processing transactions and balancing daily. Proactively identify customer financial goals, educate customers on consumer deposit products, and recommend appropriate banking services to retain and grow both consumer and business relationships. Use a disciplined sales approach with follow-up and referrals, and refer customers to other bank teams to deepen partnerships while meeting all operational, security, risk, and regulatory requirements.

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Huntington Bancshares
Huntington Bancshares
9 hours ago

Customer Experience Banker - Willoughby, OH (32-35 hrs/wk - Full Benefits Eligibility)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, delivering excellent service while accurately processing transactions and balancing daily. Proactively identify customer financial goals, educate customers on consumer deposit products, and recommend appropriate banking services to retain and grow both consumer and business relationships. Use a disciplined sales approach with follow-up and referrals, and refer customers to other bank teams to deepen partnerships while meeting all operational, security, risk, and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with minimum of 1 year customer service or military service in an administration/civil affairs/similar role, or a Bachelor's Degree.
  • •1 year or more in customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn