Systems Specialist - Active TS/SCI w/Poly

General Dynamics
United States
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5+ yearsSkills: ["Remote access","Troubleshooting","Communication","Problem-solving","Coaching"]

Provide technical IT support for network, desktop, and systems hardware/software, including remote access and troubleshooting, to enable secure operations across worldwide sites. Collaborate with teammates, coach less-experienced staff, and apply diagnostic techniques to identify and resolve issues, including cloud infrastructure problems. On-site Annapolis Junction, MD, with TS/SCI w/Poly clearance and US citizenship requirements.

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General Dynamics
General Dynamics
3 months ago

Systems Specialist - Active TS/SCI w/Poly

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide technical IT support for network, desktop, and systems hardware/software, including remote access and troubleshooting, to enable secure operations across worldwide sites. Collaborate with teammates, coach less-experienced staff, and apply diagnostic techniques to identify and resolve issues, including cloud infrastructure problems. On-site Annapolis Junction, MD, with TS/SCI w/Poly clearance and US citizenship requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • •May coach and provide guidance to less-experienced professionals
  • •Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • •Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
  • •Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Key Requirements

  • •5+ years of related experience
  • •Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
  • •Security Clearance Level: TS/SCI w/Poly
  • •US Citizenship Required
  • •Location: On-Site in Annapolis Junction, MD
Experience:5+ yearsGovernmentDefenseEnterprise IT
Skills:Remote accessTroubleshootingCommunicationProblem-solvingCoaching
Certifications:CompTIA Security+
Languages:English
Tech Stack:Remote accessDesktop mirroringCloud infrastructureCompTIA Security+

Eligibility

Security Clearance:TS/SCI

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn