Retail Operations Executive (Sydney, AU)

Sephora
Sydney
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningSkills: ["Stakeholder management","Process improvement","Data-driven decision making","Change leadership","Project management"]

Own and publish local store operating manual processes for the ANZ retail team, and drive store team process development across Australia and New Zealand. Conduct onsite store audit visits and support, track audits, and manage point-of-sale back-end tasks such as promotional builds, user management, and discount management. Lead and influence store teams through change processes, using KPI development and reporting to enable data-led decisions and business case sign-offs.

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FursaFursa
Sephora
Sephora
5 hours ago

Retail Operations Executive (Sydney, AU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own and publish local store operating manual processes for the ANZ retail team, and drive store team process development across Australia and New Zealand. Conduct onsite store audit visits and support, track audits, and manage point-of-sale back-end tasks such as promotional builds, user management, and discount management. Lead and influence store teams through change processes, using KPI development and reporting to enable data-led decisions and business case sign-offs.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Monitor consistent retail operational practices and standards across stores.
  • •Support the Retail operations function with day-to-day administration.
  • •Publish and own local store operating manual processes for the ANZ retail team.
  • •Develop and implement store team processes, including simplification initiatives and pilot projects with go-to-market planning.
  • •Conduct onsite store audit visits, provide audit support, and review work health and safety compliance; manage audit tracking and POS back-end tasks (promotions, user management, discount management).

Pay and Benefits

Perks:Parental LeaveBirthday LeaveGym MembershipLife InsuranceLearning Budget

Key Requirements

  • •2 years’ experience in a Store Management role (or relevant external experience).
  • •Advanced Excel and SAP skills.
  • •Project Management skills.
  • •Stakeholder Management skills.
  • •Ability to lead and influence store teams through change processes while working in store.
Experience:RetailStore operations
Skills:Stakeholder managementProcess improvementData-driven decision makingChange leadershipProject management
Tech Stack:ExcelSAPPoint of salePOS

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn