Field Technician I- Memphis, TN

Lumen
Memphis
Workplace: OnsiteFull time41,000 - 54,570 annuallyFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Problem-solving","Attention to detail","Time management","Communication"]

Field Technician I responsible for asset management, installs/tests, and maintenance of network infrastructure (fiber, edge compute, DWDM, Ethernet, IP layers) in a high-accountability environment. You'll troubleshoot, locate and repair issues, manage inventory, and assist in deploying Next Generation technologies, all to ensure AI-ready connectivity for enterprise customers.

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FursaFursa
Lumen
Lumen
3 months ago

Field Technician I- Memphis, TN

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 minutes agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Field Technician I responsible for asset management, installs/tests, and maintenance of network infrastructure (fiber, edge compute, DWDM, Ethernet, IP layers) in a high-accountability environment. You'll troubleshoot, locate and repair issues, manage inventory, and assist in deploying Next Generation technologies, all to ensure AI-ready connectivity for enterprise customers.
Location: Memphis
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network; proactively identify potential problem areas to ensure integrity of the network and company.
  • •Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered; may install and test network and customer premise equipment (CPE) including installation and delivery of end user services.
  • •Utilizes industry standard software and hardware tools to locate, mark, and protect underground outside plant facilities.
  • •AC Power (on limited basis).
  • •DC power installs including tertiary and BDCBB.

Pay and Benefits

Salary: 41,000 - 54,570 annually
Perks:Health Insurance401kWellness StipendGym MembershipEducation Program

Key Requirements

  • •High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
  • •Entry-level technician with knowledge of at least one of Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing).
  • •Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
  • •Must have a valid driver’s license; on-call 24x7; ability to lift 50 lbs.; works in all weather conditions.
  • •Must possess PC skills and be proficient in Microsoft Windows and Office applications; able to quickly learn corporate databases.
Experience:Telecommunications
Education:High School
Skills:Problem-solvingAttention to detailTime managementCommunication
Tech Stack:Fiber opticEdge ComputeWavelengthEthernetSONETIPDS0OC192CPEDC powerAC power

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn