Senior Analyst - Partnerships, Amex Offers

American Express
New York
Workplace: HybridFull timeUSD 89,250 - 150,250 annuallyFunction: Business Development & PartnershipsEducation: bachelorsSkills: ["Problem-solving","Analytical thinking","Relationship management","Communication","Project management"]

Own day-to-day operational and performance management for strategic third-party partnerships that power Amex Offers. Serve as the operational and technical point of contact for partners, troubleshoot integration and operational issues, and coordinate stakeholders across Product, Engineering, Operations, and Analytics. Use partner and campaign performance data to identify root causes, improve partner economics, and support governance processes as the portfolio scales across the US and key international markets.

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American Express
American Express
1 day ago

Senior Analyst - Partnerships, Amex Offers

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 30 minutes agoStatus: Closed

Job Summary

Own day-to-day operational and performance management for strategic third-party partnerships that power Amex Offers. Serve as the operational and technical point of contact for partners, troubleshoot integration and operational issues, and coordinate stakeholders across Product, Engineering, Operations, and Analytics. Use partner and campaign performance data to identify root causes, improve partner economics, and support governance processes as the portfolio scales across the US and key international markets.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Manage day-to-day operational execution for strategic partnerships, including performance management and operational excellence.
  • •Troubleshoot operational and technical issues by identifying root causes, coordinating stakeholders, and driving resolution.
  • •Analyze campaign, merchant, and operational performance to identify drivers, emerging issues, and improvement opportunities.
  • •Support partner management activities including partner meetings, performance reviews, and tracking commitments.
  • •Support partner integrations and governance processes, including invoicing/reconciliation and lifecycle/renewal/amendment activities.

Pay and Benefits

Salary: USD 89,250 - 150,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kParental Leave

Key Requirements

  • •Troubleshoot ambiguous operational or technical issues, coordinate multiple stakeholders, and drive issues through resolution with clear ownership.
  • •Analyze performance data to identify key drivers, root causes, and translate findings into clear recommendations and actions.
  • •Comfort working with APIs, system integrations, and data flows, translating between technical and non-technical stakeholders.
  • •Strong relationship management and communication skills with external partners and cross-functional internal teams.
  • •Strong project management skills to manage multiple workstreams, dependencies, and priorities.
Education:Bachelor's
Skills:Problem-solvingAnalytical thinkingRelationship managementCommunicationProject management
Tech Stack:APIsSystem integrationsData flowsRakutenCardlytics

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn