Risk Change Manager - Ops Resilience & Third Party Risk

Zopa Bank
London
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Skills: ["Judgment","Process design","Risk management","Stakeholder management","Decision-making"]

Own and improve Zopa’s first-line frameworks for Operational Resilience and Third-Party Risk Management, turning complex requirements into practical guidance, templates, and workflows. Lead improvements that reduce assessment friction, strengthen ownership, and give senior leaders clearer visibility of material risks. Manage key Operational Resilience activities (self-assessment, impact tolerances, dependencies, vulnerabilities, testing) and oversee the material third-party register and supplier risk onboarding.

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Zopa Bank
Zopa Bank
2 months ago

Risk Change Manager - Ops Resilience & Third Party Risk

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Last checked: 12 hours agoStatus: Live

Job Summary

Own and improve Zopa’s first-line frameworks for Operational Resilience and Third-Party Risk Management, turning complex requirements into practical guidance, templates, and workflows. Lead improvements that reduce assessment friction, strengthen ownership, and give senior leaders clearer visibility of material risks. Manage key Operational Resilience activities (self-assessment, impact tolerances, dependencies, vulnerabilities, testing) and oversee the material third-party register and supplier risk onboarding.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Own and improve first-line frameworks for Operational Resilience and Third-Party Risk Management, including guidance, templates, workflows, and governance.
  • •Lead practical improvements to reduce assessment time, improve risk information quality, clarify ownership, speed up approvals, and increase visibility of material risks.
  • •Own key Operational Resilience activity including self-assessment, important business services, impact tolerances, dependencies, vulnerabilities, and resilience testing.
  • •Oversee the material third-party register and embed risk requirements into supplier processes.
  • •Support ongoing monitoring, business continuity planning, and exit planning for higher-risk suppliers.

Key Requirements

  • •Simplify complex frameworks, processes, or governance into practical ways of working that people actually use.
  • •Apply requirements proportionately in a fast-paced, regulated environment using strong judgment and a process design mindset.
  • •Learn new regulatory requirements and risk domains, then translate them into effective business processes and day-to-day practices.
  • •Bring experience in Operational Resilience and Third-Party Risk Management, from regulatory, technology, or operations perspectives.
  • •Use data and technology to support decision-making while balancing risk with commercial goals.
Experience:Operational resilienceThird-party risk managementRisk managementFinancial servicesBanking
Skills:JudgmentProcess designRisk managementStakeholder managementDecision-making

Company Brief

Zopa Bank
Zopa is a UK-based digital bank and fintech offering savings, personal loans, and credit products. Founded as a peer-to-peer lender, it now operates a regulated retail bank focused on straightforward consumer financial services and competitive rates.
Industry: Retail Banking
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 2005
WebsiteLinkedIn