Renewals Manager

Cisco
Amsterdam
Full timeFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Negotiation","Analytical thinking","Interpersonal skills","Follow-up","Ability to lead multiple accounts"]

Own and implement a portfolio of Cisco product and services renewal contracts for assigned customer accounts. Partner with customers, partners, and internal Cisco teams to build an end-to-end view of customer objectives, define renewal strategies, and drive timely closures while minimizing risk and financial attrition. Develop insight into customer and partner procurement processes, Cisco technology differentiators, and perform process management and financial assessments to support renewals.

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FursaFursa
Cisco
Cisco
1 day ago

Renewals Manager

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Last checked: 8 hours agoStatus: Live

Job Summary

Own and implement a portfolio of Cisco product and services renewal contracts for assigned customer accounts. Partner with customers, partners, and internal Cisco teams to build an end-to-end view of customer objectives, define renewal strategies, and drive timely closures while minimizing risk and financial attrition. Develop insight into customer and partner procurement processes, Cisco technology differentiators, and perform process management and financial assessments to support renewals.
Location: Amsterdam
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Own and implement renewal contracts portfolio for assigned customer accounts.
  • •Work with customers, partners, and Cisco teams to develop end-to-end views of customer requirements and objectives.
  • •Define strategies to drive renewals to timely closure while minimizing renewals risk and financial attrition.
  • •Build understanding of customer and partner procurement processes and Cisco technology differentiators.
  • •Conduct process management and financial assessments to support the renewals process.

Key Requirements

  • •BA/BS degree (or equivalent practical experience) and 5+ years of technology sales or enterprise renewal experience.
  • •Proven track record managing end-to-end renewal cycles, including upselling and driving timely contract closures.
  • •Demonstrated success negotiating and closing Services and Software contract renewals.
  • •Strong analytical capability managing large installed-base data and meeting renewal rate targets and bookings quotas.
  • •Fluent in English and Dutch.
Experience:5+ yearsTechnology salesEnterprise renewalsRecurring revenue
Education:Bachelor's
Skills:NegotiationAnalytical thinkingInterpersonal skillsFollow-upAbility to lead multiple accounts
Languages:EnglishDutchFrench
Tech Stack:SFDC

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
Glassdoor
Glassdoor: 4.0
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