NTT

4 weeks ago

Client Manager (FSI)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Own and grow relationships with assigned FSI accounts while driving new logo acquisition. Develop account strategies to meet revenue and margin targets, reduce churn, and improve retention across all solution areas. Serve as the first point of contact for client needs and issues, coordinate with a global delivery network, and use Salesforce.com to manage opportunities, pipelines, and forecasts to hit quota goals.

Location: Singapore

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Build, nurture, and expand relationships with assigned FSI accounts and support new logo acquisition.
•Develop and implement account strategies using technology sales methods and trends to drive revenue growth.
•Manage accounts in Salesforce.com, including opportunities, pipelines, and forecasts, and analyze client situations to plan strategically.
•Act as the first point of contact for client issues to ensure consistent client satisfaction and retention.
•Coordinate with stakeholders and global network offices to deliver client experiences and meet revenue and margin targets while minimizing churn.

Key Requirements

•Strong sales business acumen with planning skills and the ability to use sales tools to meet business requirements.
•Proven client engagement experience in the FSI sector across the client lifecycle to drive relationship growth.
•Ability to identify, advance, and develop opportunities at assigned FSI clients and prospects.
•Extensive experience in partner management and sales environments focused on business development.
•Proficiency using Salesforce.com or other CRM platforms, with a bachelor’s degree or equivalent in business or a sales-related field.

Experience:FSI

Education:Bachelor's in business or a sales-related field

Skills:Strategic thinkingCollaborationAdaptabilityProblem-solvingStakeholder alignment

Tech Stack:Salesforce.comCRM

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT