Team Lead, Market Operations

Carvana
Wichita
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Decision-making","Communication","Process improvement","Adaptability"]

Lead Carvana’s Market Operations team in a fast-paced, team-oriented environment. You’ll manage logistics, inventory quality, scheduling, registration paperwork, and customer and employee experience, while mentoring and training team members. The role is autonomous and requires strong decision-making and comfort operating in ambiguity, with ongoing visibility to leadership from the home office in Phoenix. Other duties as assigned.

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FursaFursa
Carvana
Carvana
4 months ago

Team Lead, Market Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead Carvana’s Market Operations team in a fast-paced, team-oriented environment. You’ll manage logistics, inventory quality, scheduling, registration paperwork, and customer and employee experience, while mentoring and training team members. The role is autonomous and requires strong decision-making and comfort operating in ambiguity, with ongoing visibility to leadership from the home office in Phoenix. Other duties as assigned.
Location: Wichita
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Manage logistics, inventory quality, scheduling, and registration paperwork for the market.
  • •Own customer experience and employee experience, ensuring interactions remain rewarding for all involved.
  • •Mentor, train, and develop team members while stepping in wherever needed.
  • •Lead community outreach initiatives and support program delivery related to customer and employee engagement.
  • •Examine processes and develop creative solutions as needs and priorities change.

Pay and Benefits

Perks:Health InsuranceDentalVision401kWellness Stipend

Key Requirements

  • •Bachelor’s degree from an accredited undergraduate institution.
  • •At least five years of relevant experience in team leadership roles managing multiple employees.
  • •Experience handling logistics.
  • •Ability to operate in ambiguity and make decisions effectively.
  • •Strong people skills: manage employee and customer experience and communicate accurately.
Experience:5+ years
Education:Bachelor's
Skills:LeadershipDecision-makingCommunicationProcess improvementAdaptability
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn