Strategic Account Manager (Hong Kong based)

Agoda
Hong Kong
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3-5 yearsEducation: bachelorsSkills: ["Interpersonal skills","Influence","Analytical skills","Problem-solving","Data-driven decision-making","Consultative communication","Customer relationship management","Adaptability","Get-it-done work ethic"]

Own and grow long-term relationships with Agoda’s strategic and key accommodation partners in Hong Kong, serving as their main contact. Maintain and improve partner portfolio performance using consultative, data-driven account management and tailored solutions to maximize mutual revenue growth. Engage partners proactively and reactively, manage input/output KPIs, and deliver pitches that drive high conversion—while ensuring at least one face-to-face interaction per quarter.

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FursaFursa
Agoda
Agoda
2 days ago

Strategic Account Manager (Hong Kong based)

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Last checked: 8 hours agoStatus: Live

Job Summary

Own and grow long-term relationships with Agoda’s strategic and key accommodation partners in Hong Kong, serving as their main contact. Maintain and improve partner portfolio performance using consultative, data-driven account management and tailored solutions to maximize mutual revenue growth. Engage partners proactively and reactively, manage input/output KPIs, and deliver pitches that drive high conversion—while ensuring at least one face-to-face interaction per quarter.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Build and own long-term relationships with strategic/key hotel accounts through proactive and reactive engagement.
  • •Maintain and improve account performance for a portfolio of top-producing properties in Hong Kong.
  • •Proactively engage supply partners using strategic account management approaches to drive mutual growth.
  • •Provide consultative services and tailored solutions to hotel partners to improve mutual revenue growth.
  • •Handle input and output KPIs and respond to partner needs in a timely manner.

Key Requirements

  • •Bachelor’s degree.
  • •3 to 5 years of experience in business development and/or account management.
  • •Strong interpersonal skills to influence external and internal stakeholders.
  • •Strong analytical and problem-solving skills.
  • •Proven ability to acquire, build, and maintain long-term customer relationships.
Experience:3-5 yearsInternet/e-commerceTravel industryOnline travelHospitality
Education:Bachelor's
Skills:Interpersonal skillsInfluenceAnalytical skillsProblem-solvingData-driven decision-makingConsultative communicationCustomer relationship managementAdaptabilityGet-it-done work ethic
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn