Strategic Accounts Lead - UK

Relay Tech
London
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 5-7 yearsSkills: ["Communication","Presentation","Data-analysis","Cross-functional collaboration"]

Strategic Accounts Lead (UK) drives growth, retention and profitability for an enterprise client portfolio, leads data-driven conversations with key clients, and collaborates with Relay teams to improve data integration and KPI performance. You will act as the commercial client champion in a fast-paced, cross-functional environment, translating insights into actionable strategies for scalable enterprise SaaS relationships.

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Relay Tech
Relay Tech
9 months ago

Strategic Accounts Lead - UK

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Job Summary

Strategic Accounts Lead (UK) drives growth, retention and profitability for an enterprise client portfolio, leads data-driven conversations with key clients, and collaborates with Relay teams to improve data integration and KPI performance. You will act as the commercial client champion in a fast-paced, cross-functional environment, translating insights into actionable strategies for scalable enterprise SaaS relationships.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Drive client growth, retention and profitability for an enterprise portfolio in a B2B environment.
  • •Lead deeper data integration with key clients to enable network efficiency and performance.
  • •Serve as the commercial client champion and collaborate with Relay teams to achieve KPIs for profitable client growth.
  • •Interpret data insights and translate them into actionable business strategies with the analytics team.
  • •Coordinate cross-functional activities to support enterprise relationships and scalable outcomes.

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityHealth InsuranceDentalHolidaysRemote WorkParental LeaveGym Membership

Key Requirements

  • •5-7 years of experience in B2B enterprise customer success/client management with cross-functional collaboration; experience in fast-scaling or complex SaaS is a plus.
  • •Superb communication mastery, clearly structured in both verbal and written formats.
  • •Proficient with Google Slides and Google Sheets to independently carry out analyses and presentations.
  • •Ability to thrive in a fast-paced start-up environment and adapt quickly to changing priorities.
  • •Comfortable with data analytics; able to interpret data, extract insights, and work with analytics teams to iterate on reporting improvements.
Experience:5-7 yearsLogisticsSaaSEnterprise software
Skills:CommunicationPresentationData-analysisCross-functional collaboration
Languages:English
Tech Stack:Google SlidesGoogle SheetsExcelData analytics

Company Brief

Relay Tech
Relay Technologies (relaytech.co) is an API-first, tech-enabled delivery network that optimizes e-commerce deliveries using AI-driven routing, real-time tracking and a distributed courier network to lower costs and emissions for retailers.
Industry: Last Mile Delivery
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Valuation: USD 100M to 250M
Funding: Series A
Headquarters: London, United Kingdom
Founded: 2022
WebsiteLinkedIn