Software Engineer

Dialpad
London
Full timeFunction: Software EngineeringExperience: 5+ yearsSkills: ["Collaboration","Technical feedback","Debugging","Independent delivery","Leveraging AI"]

Build and maintain Dialpad’s Workforce Management (WFM) product and help integrate agentic workflows into contact centers. This full-stack role spans React/TypeScript frontend and TypeScript/NestJS backend, where you’ll deliver scoped features, design maintainable services and APIs, write tests, and improve engineering practices. You’ll collaborate with Product and Design, participate in on-call, and use AI to increase quality and delivery speed.

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FursaFursa
Dialpad
Dialpad
2 days ago

Software Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Build and maintain Dialpad’s Workforce Management (WFM) product and help integrate agentic workflows into contact centers. This full-stack role spans React/TypeScript frontend and TypeScript/NestJS backend, where you’ll deliver scoped features, design maintainable services and APIs, write tests, and improve engineering practices. You’ll collaborate with Product and Design, participate in on-call, and use AI to increase quality and delivery speed.
Location: London
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Build features across WFM and agentic product areas.
  • •Develop accessible, responsive interfaces with React and TypeScript.
  • •Develop APIs and services using TypeScript, NestJS, PostgreSQL, Redis, and Google Cloud Platform.
  • •Write clear, modular, well-tested code and contribute to technical designs.
  • •Investigate production issues and participate in the team’s on-call rotation.

Key Requirements

  • •5+ years of professional experience building production web applications.
  • •Strong TypeScript and React skills.
  • •Experience developing backend services and APIs.
  • •Knowledge of relational databases, data modeling, and SQL.
  • •Ability to debug problems across multiple parts of an application and independently deliver projects.
Experience:5+ years
Skills:CollaborationTechnical feedbackDebuggingIndependent deliveryLeveraging AI
Languages:English
Tech Stack:TypeScriptReactReact frontendTypeScript backendNestJSPostgreSQLRedisGoogle Cloud PlatformSQLAPIsFrontend testsBackend testsWFMWorkforce management

Company Brief

Dialpad
Provides cloud-based business communications platform offering voice, video, messaging, contact center, and AI-driven call intelligence to help teams communicate and collaborate across devices and locations.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn