Autodesk

4 weeks ago

Digital Support Intelligent Automation Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Design, build, and iterate automation and AI-assisted workflow solutions to improve how Customer Technical Success teams operate. You’ll prototype lightweight tools and integrations (Airtable, Slack, Salesforce, Snowflake, n8n, Power Platform) and translate real pain points into scalable, secure automation, collaborating with cross-functional teams and potentially handing off to platform or engineering teams.

Location: Massachusetts

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Collaborate with stakeholders to understand operational pain points and translate requirements into pilot-ready automation solutions
•Rapidly build POCs to test hypotheses, validate feasibility, and iterate based on measurable success criteria and feedback
•Build production-aware prototypes with reusability, security, maintainability, and future scale in mind
•Integrate automation solutions with enterprise systems, APIs, AI tool connectors, MCP-based services, and data sources such as Salesforce Service Cloud or Snowflake
•Build or integrate lightweight internal tools, including web-based prototypes, Slackbots, and workflow automations
•Troubleshoot and improve pilot reliability by implementing logging, error handling, and basic observability across workflows and integrations
•Document technical designs, integration patterns, lessons learned, and handoff requirements for solutions that may transition to platform or engineering teams

Pay and Benefits

Salary: USD 76,000 - 136,730 annually

Key Requirements

•3+ years of experience building automation, integration, or AI-assisted workflow solutions that solve business or operational problems
•Persistent, proactive builder who is comfortable working through ambiguity, learning unfamiliar systems quickly, and engaging internal experts to unblock progress, understand constraints, and find practical paths forward
•Proven ability to design and deliver intelligent automation tools, internal applications, or workflow solutions that create measurable business value
•Experience building Salesforce Service Cloud automations using Salesforce Flow, and integrating Salesforce data into internal tools, workflow automations, or AI-assisted solutions through APIs
•Hands-on experience building and validating AI-enabled solutions using Python, JavaScript, or similar languages, and/or workflow orchestration platforms such as Copilot Studio, n8n, LangGraph, or equivalent tools

Experience:3+ yearsAutomationAIIntegrationWorkflowSalesforceSnowflakeSlackN8nCopilot StudioPower Platform

Skills:CommunicationCollaborationProblem-solvingAdaptabilityCuriosity

Languages:English

Tech Stack:PythonJavaScriptCopilot StudioN8nLangGraphStreamlitReactTypeScriptSalesforceSlackAPIsSnowflakePower PlatformOAuthWebhooksDocker

Company Brief

Autodesk

Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Rafael, United States

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Autodesk

4 weeks ago

Digital Support Intelligent Automation Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Massachusetts

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Collaborate with stakeholders to understand operational pain points and translate requirements into pilot-ready automation solutions
•Rapidly build POCs to test hypotheses, validate feasibility, and iterate based on measurable success criteria and feedback
•Build production-aware prototypes with reusability, security, maintainability, and future scale in mind
•Integrate automation solutions with enterprise systems, APIs, AI tool connectors, MCP-based services, and data sources such as Salesforce Service Cloud or Snowflake
•Build or integrate lightweight internal tools, including web-based prototypes, Slackbots, and workflow automations
•Troubleshoot and improve pilot reliability by implementing logging, error handling, and basic observability across workflows and integrations
•Document technical designs, integration patterns, lessons learned, and handoff requirements for solutions that may transition to platform or engineering teams

Pay and Benefits

Salary: USD 76,000 - 136,730 annually

Key Requirements

•3+ years of experience building automation, integration, or AI-assisted workflow solutions that solve business or operational problems
•Persistent, proactive builder who is comfortable working through ambiguity, learning unfamiliar systems quickly, and engaging internal experts to unblock progress, understand constraints, and find practical paths forward
•Proven ability to design and deliver intelligent automation tools, internal applications, or workflow solutions that create measurable business value
•Experience building Salesforce Service Cloud automations using Salesforce Flow, and integrating Salesforce data into internal tools, workflow automations, or AI-assisted solutions through APIs
•Hands-on experience building and validating AI-enabled solutions using Python, JavaScript, or similar languages, and/or workflow orchestration platforms such as Copilot Studio, n8n, LangGraph, or equivalent tools

Experience:3+ yearsAutomationAIIntegrationWorkflowSalesforceSnowflakeSlackN8nCopilot StudioPower Platform

Skills:CommunicationCollaborationProblem-solvingAdaptabilityCuriosity

Languages:English

Tech Stack:PythonJavaScriptCopilot StudioN8nLangGraphStreamlitReactTypeScriptSalesforceSlackAPIsSnowflakePower PlatformOAuthWebhooksDocker

Company Brief

Autodesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Rafael, United States

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor