Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 17 - 27.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Collaboration","Customer focus","Conflict resolution","Drive for results"]

Lead the store team on the sales floor as a Brand Ambassador for Coach, maintaining a strong leadership presence to achieve sales targets and deliver an exceptional customer experience. Drive results by monitoring and analyzing sales data, recommending improvements, and implementing individualized team development. Recruit, interview, and support high-level training, provide feedback to improve performance, and enforce company and store policies. Step in with HR and conflict resolution support when needed.

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Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead the store team on the sales floor as a Brand Ambassador for Coach, maintaining a strong leadership presence to achieve sales targets and deliver an exceptional customer experience. Drive results by monitoring and analyzing sales data, recommending improvements, and implementing individualized team development. Recruit, interview, and support high-level training, provide feedback to improve performance, and enforce company and store policies. Step in with HR and conflict resolution support when needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Serve as a Brand Ambassador for Coach values and increase brand awareness through store execution.
  • •Monitor and analyze sales data, identify trends, recommend actions, and implement individualized team development.
  • •Support store recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Provide HR and conflict resolution support to the team in the absence of the leadership team.

Pay and Benefits

Salary: USD 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift, carry, and move at least 25 pounds regularly, and up to 50 pounds at times.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training for the store team as needed.
  • •Enforce compliance with company policies and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCollaborationCustomer focusConflict resolutionDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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