Sales Associate

Tapestry
Kuala Lumpur
Workplace: OnsiteFull timeFunction: SalesSkills: ["Interpersonal skills","Communication","Multitasking","Prioritization","Teamwork"]

Provide a warm, style-led in-store experience by advising customers on Kate Spade products that match their aesthetic and lifestyle. Engage guests through active listening, product knowledge, and storytelling to create complete looks and drive purchase decisions. Maintain operational excellence with stockroom organization and POS transactions, and reinforce customer satisfaction by celebrating choices and inviting repeat visits.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Provide a warm, style-led in-store experience by advising customers on Kate Spade products that match their aesthetic and lifestyle. Engage guests through active listening, product knowledge, and storytelling to create complete looks and drive purchase decisions. Maintain operational excellence with stockroom organization and POS transactions, and reinforce customer satisfaction by celebrating choices and inviting repeat visits.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Greet guests warmly and demonstrate strong product knowledge to support styling conversations.
  • •Actively listen and ask follow-up questions to understand customer needs and preferences.
  • •Provide styling advice, suggest add-ons, and create complete looks that encourage exploration of new styles.
  • •Guide customers through purchase decisions and ensure a seamless checkout experience.
  • •Maintain operational excellence, including stockroom organization and POS transactions, and give/receive feedback constructively.

Key Requirements

  • •Professional selling skills with exceptional interpersonal and communication abilities.
  • •Prior experience in a retail environment.
  • •Ability to multitask, prioritize, and work collaboratively in a team setting.
  • •Awareness of social media and willingness to learn omni/virtual selling techniques.
  • •English proficiency (or local language proficiency per market).
Skills:Interpersonal skillsCommunicationMultitaskingPrioritizationTeamwork
Languages:English

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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