Customer Service Delivery Driver

Carvana
Boise
Workplace: OnsiteFull timeUSD 17 - 19 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Self-motivation","Safety awareness","Attention to detail"]

Deliver vehicles directly to customers using Carvana’s custom car haulers, while ensuring each delivery is safe and complete. Load and unload vehicles, inspect the hauler and vehicle conditions, and maintain a clean driving record in line with CMV requirements. Complete customer paperwork and add thorough notes in the customer tracking system. Work rotating shifts up to 7 days/week, with performance-based pay growth and training provided.

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FursaFursa
Carvana
Carvana
2 days ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Deliver vehicles directly to customers using Carvana’s custom car haulers, while ensuring each delivery is safe and complete. Load and unload vehicles, inspect the hauler and vehicle conditions, and maintain a clean driving record in line with CMV requirements. Complete customer paperwork and add thorough notes in the customer tracking system. Work rotating shifts up to 7 days/week, with performance-based pay growth and training provided.
Location: Boise
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers.
  • •Load/unload vehicles and inspect the car-hauler to ensure vehicles remain safe to drive.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
  • •Work assigned shifts (7am–5pm, 9am–7pm, or 11am–9pm) with rotating days off and availability 7 days/week.

Pay and Benefits

Salary: USD 17 - 19 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be at least 21 years of age and possess a valid driver’s license.
  • •Ability to perform physically demanding tasks (detail vehicles; load/unload hauler) in indoor/outdoor conditions and occasional extreme weather.
  • •Must be able to read, write, speak, and understand English.
  • •Frequent driving requires excellent visual acuity and manual dexterity; must be able to lift/carry items up to 50 lbs.
Experience:2+ years
Skills:Customer serviceSelf-motivationSafety awarenessAttention to detail
Licenses:Valid driver's licenseNotary (local jurisdiction)Chauffeur's licenseVehicle Verifier licenseSalesperson license
Certifications:DOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn