Senior Program Manager, Data Operations

Deepgram
California
Workplace: RemoteFull timeFunction: Program & Project Management (PMO)Skills: ["Systems thinking","Prioritization","Operating instincts","Ownership","Continuous improvement"]

Lead end-to-end voice data programs for Deepgram’s vertically integrated voice AI platform, turning product and model goals into concrete data strategies, workflows, and production-ready datasets. Build and maintain labeling specs, instructional documentation, and quality safeguards for global annotation teams. Partner with Research, Engineering, QA, and Evaluation to deliver high-quality human-in-the-loop datasets and benchmarks, while continuously improving throughput, cost, and data quality.

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FursaFursa
Deepgram
Deepgram
1 month ago

Senior Program Manager, Data Operations

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead end-to-end voice data programs for Deepgram’s vertically integrated voice AI platform, turning product and model goals into concrete data strategies, workflows, and production-ready datasets. Build and maintain labeling specs, instructional documentation, and quality safeguards for global annotation teams. Partner with Research, Engineering, QA, and Evaluation to deliver high-quality human-in-the-loop datasets and benchmarks, while continuously improving throughput, cost, and data quality.
Location: California
Workplace: Remote
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Design, launch, and own end-to-end data workflows from raw audio ingestion to production-ready datasets.
  • •Build and evolve labeling specs, style guides, and instructional documentation for global annotation teams.
  • •Translate product goals and model requirements into data creation strategies, defining what to build and why.
  • •Own the full lifecycle for data domains, including acquisition, preparation, scaling, provenance, and evaluation, accountable for model outcomes.
  • •Prototype and deploy data tools and infrastructure, collaborating with Research/Engineering and QA/Evaluation to deliver high-quality human-in-the-loop datasets and benchmarks.

Key Requirements

  • •Experience owning data, ML, or operations programs end-to-end in program/project or product management.
  • •Fluency working directly with technical teams, with comfort discussing data quality, evaluation, and model impact.
  • •Strong systems thinking to design solutions that hold up as the system scales.
  • •A track record of prioritization under constraint, deciding what to fund, cut, and sequence.
  • •Ability to design and build scalable processes, not just manage existing ones.
Experience:Data operationsMachine learningSpeech AI
Skills:Systems thinkingPrioritizationOperating instinctsOwnershipContinuous improvement

Company Brief

Deepgram
Deepgram builds a real-time Voice AI platform delivering speech-to-text, text-to-speech, and voice-agent APIs for developers and enterprises, focusing on low-latency, high-accuracy voice models and scalable deployment options.
Industry: API Platforms
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.5
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