Personal Banker (Full Time) - Waugh Dr.

Prosperity Bancshares
Houston
Workplace: OnsiteFull timeFunction: Banking, Lending & Credit0Education: high_schoolSkills: ["Excellent communication","Public relations","Professional appearance","Math","Bookkeeping"]

Provide a wide range of banking services for customers, including opening, closing, and maintaining checking, savings, time deposit, and IRA accounts. Handle account inquiries and maintenance requests, process new accounts, and resolve issues professionally and promptly. In collaboration with the Teller Supervisor, support lobby employee development and help cross-sell bank products while meeting sales production goals. Ensure privacy, maintain accurate records, and support treasury management and banking center reporting.

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Prosperity Bancshares
Prosperity Bancshares
4 days ago

Personal Banker (Full Time) - Waugh Dr.

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Last checked: 3 hours agoStatus: Live

Job Summary

Provide a wide range of banking services for customers, including opening, closing, and maintaining checking, savings, time deposit, and IRA accounts. Handle account inquiries and maintenance requests, process new accounts, and resolve issues professionally and promptly. In collaboration with the Teller Supervisor, support lobby employee development and help cross-sell bank products while meeting sales production goals. Ensure privacy, maintain accurate records, and support treasury management and banking center reporting.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Perform banking service functions including opening, closing, and maintaining checking, savings, time deposit, and IRA accounts and assisting with safe deposit boxes, savings bonds, credit cards, and basic consumer loans.
  • •Answer customer questions and resolve issues by listening, collecting data, and providing secure, accurate solutions.
  • •Process new client accounts and requested account maintenance such as name changes, address changes, product changes, and related updates.
  • •Identify sales and referral opportunities; profile clients and actively cross-sell bank products while working to meet sales production goals.
  • •Maintain privacy of customer account information, complete required reports and records, and support banking center year-end reporting and special projects.

Key Requirements

  • •High school graduate or equivalent.
  • •Complete the Personal Banker Mentor Program or Personal Banker Learning Plan (Teller Learning Plan, if applicable).
  • •Zero up to 3 years of New Account experience.
  • •Training on systems and processes including caller identification process and Secure code, BPM Training I–IV, and DocuSign forms/templates.
  • •Understanding when to open consumer and commercial checking/savings accounts, issue debit cards, and complete requested customer file maintenance.
Education:High School
Skills:Excellent communicationPublic relationsProfessional appearanceMathBookkeeping
Tech Stack:10-keyTelephoneDocuSignOnline banking

Company Brief

Prosperity Bancshares
Operates Prosperity Bank, a Texas-based regional banking franchise offering commercial and consumer banking services, lending, treasury management, and wealth-related solutions through a network of branches across Texas and Oklahoma.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1983
WebsiteLinkedIn