Supervisor I

Tapestry
California
Workplace: OnsiteFull timeUSD 17 - 27.75Function: SalesExperience: 2+ yearsSkills: ["Communication","Detail-oriented","Multitasking","Coaching","Customer focus"]

Lead store performance by driving personal sales and coaching the team to hit sales and KPI targets. Build client relationships through proactive outreach, model exceptional service, and support VIP retention. Oversee daily operations including cash handling, bank deposits, POS transactions, and inventory accuracy. Execute omni-channel and digital initiatives like live-stream shopping and customer data capture, while supporting hiring, onboarding, training, and an inclusive culture.

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Tapestry
Tapestry
3 weeks ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Lead store performance by driving personal sales and coaching the team to hit sales and KPI targets. Build client relationships through proactive outreach, model exceptional service, and support VIP retention. Oversee daily operations including cash handling, bank deposits, POS transactions, and inventory accuracy. Execute omni-channel and digital initiatives like live-stream shopping and customer data capture, while supporting hiring, onboarding, training, and an inclusive culture.
Location: California
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Create a customer-first, high-energy sales environment with exceptional floor supervision and adherence to brand standards.
  • •Coach the team on goals and performance; support recruitment, onboarding, role modeling, and ongoing development.
  • •Oversee opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
  • •Process POS transactions and inventory tasks (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity and stockroom readiness.
  • •Drive omni-channel and virtual selling initiatives, including live-stream shopping, and lead customer data capture to grow loyalty and repeat purchases.

Pay and Benefits

Salary: USD 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning BudgetParental Leave

Key Requirements

  • •Drive personal sales performance and lead the team to achieve sales and KPI targets using retail metrics and best practices.
  • •2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
  • •Strong written and verbal communication skills with the ability to navigate the sales floor and multitask effectively.
  • •Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
  • •Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.
Experience:2+ yearsRetailLuxury/premium retail
Skills:CommunicationDetail-orientedMultitaskingCoachingCustomer focus
Languages:English
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOS transactionsOmni-channelLive-stream shoppingSocial mediaClienteling systems

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor