Operations Supervisor

DP World
United Kingdom
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsSkills: ["Leadership","Continuous improvement","Customer account management","Prioritisation","Adaptability"]

Oversee day-to-day warehouse operations in Coventry, driving site performance, customer expectations, and demand planning. Lead continuous improvement, manage site financial performance, and handle operational efficiency and exceptions. Collaborate with internal teams on commercial tasks, renewals, and launch support for new business. Develop and lead large diverse teams, manage facility activities, and help deliver Company objectives across safety, quality, security, customs, delivery, and cost/productivity.

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FursaFursa
DP World
DP World
1 day ago

Operations Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Oversee day-to-day warehouse operations in Coventry, driving site performance, customer expectations, and demand planning. Lead continuous improvement, manage site financial performance, and handle operational efficiency and exceptions. Collaborate with internal teams on commercial tasks, renewals, and launch support for new business. Develop and lead large diverse teams, manage facility activities, and help deliver Company objectives across safety, quality, security, customs, delivery, and cost/productivity.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Manager level

Key Responsibilities

  • •Oversee site activities and performance to ensure customer expectations are met and demand planning is effectively managed.
  • •Drive a culture of continuous improvement to enhance service quality and operational efficiency.
  • •Own site financial performance, including budgeting, periodic reviews, operational efficiency initiatives, and managing unplanned costs.
  • •Lead and develop large diverse teams through mentoring, succession planning, engagement initiatives, and clear communication.
  • •Fulfil Company objectives across safety, quality, security, customs, delivery, cost, productivity, corporate responsibility, employee morale, and environment, with occasional travel as required.
Travel: Low travel

Key Requirements

  • •Proven successful experience in third-party logistics at senior management level, ideally in an ecommerce or technology focused operation.
  • •High level expertise stabilising and improving operational delivery, including new business, product, or site launches.
  • •Strong leadership qualities with the ability to develop and mentor teams.
  • •Exceptional customer account management skills, with strong flexibility to manage changing demands.
  • •A logistics background in e-commerce/technology is preferable.
Experience:Third-party logisticsE-commerceTechnology
Skills:LeadershipContinuous improvementCustomer account managementPrioritisationAdaptability

Company Brief

DP World
Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.
Industry: Ports & Port Operators
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
Glassdoor
Glassdoor: 3.6
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