Staff Software Engineer

SurveyMonkey
Bengaluru
Workplace: HybridFull timeFunction: Software EngineeringExperience: 12+ yearsSkills: ["Problem-solving","Communication","Mentoring","Engineering judgment","Collaboration"]

Build and maintain resilient, scalable backend services for SurveyMonkey’s global billing and payments platform, ensuring a secure checkout experience at massive scale. You’ll architect systems across multiple data regions, integrate AI/ML-assisted features (e.g., smart retry, dynamic pricing), and improve engineering productivity using AI-assisted development tools. Partner with product managers, data scientists, and designers to deliver production APIs and microservices on AWS while mentoring engineers and driving modern engineering practices.

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FursaFursa
SurveyMonkey
SurveyMonkey
1 day ago

Staff Software Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Build and maintain resilient, scalable backend services for SurveyMonkey’s global billing and payments platform, ensuring a secure checkout experience at massive scale. You’ll architect systems across multiple data regions, integrate AI/ML-assisted features (e.g., smart retry, dynamic pricing), and improve engineering productivity using AI-assisted development tools. Partner with product managers, data scientists, and designers to deliver production APIs and microservices on AWS while mentoring engineers and driving modern engineering practices.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Architect, build, and maintain scalable, resilient services across multiple data regions.
  • •Design and implement AI/ML-assisted features within billing flows (e.g., smart retry logic, dynamic pricing models, and churn prevention).
  • •Drive engineering productivity by integrating AI-assisted development tools, code generation workflows, and automated testing into the SDLC.
  • •Own a suite of services supporting Billing and Payment solutions.
  • •Author and review technical designs and architecture blueprints; mentor engineers on using AI tooling with best practices for code quality, safety, and security.

Key Requirements

  • •12+ years of backend application development experience in high-scale environments.
  • •Hands-on proficiency with AI-assisted development tools (e.g., GitHub Copilot, Cursor, AI agents, automated test generators).
  • •Deep expertise designing, building, and maintaining production-grade APIs and microservices using Python and relational/non-relational databases.
  • •Experience integrating AI/ML capabilities or APIs (e.g., predictive analytics, dynamic routing, intelligent retries) into backend systems.
  • •Strong background in e-commerce, global payment gateways, and subscription billing engines.
Experience:12+ yearsE-commercePaymentsSubscription billingHigh-scale systems
Skills:Problem-solvingCommunicationMentoringEngineering judgmentCollaboration
Tech Stack:PythonReactDockerAWSStripeGitHub CopilotCursorKafkaSparkLangChainPyTorchTensorFlow

Company Brief

SurveyMonkey
Provides an online survey platform and experience management tools that help organizations collect, analyze, and act on feedback from customers, employees, and markets through surveys, forms, and analytics.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 1999
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor