Account Executive, Mid Market

Help Scout
United States
Workplace: RemoteFull timeUSD 100,000+ annuallyFunction: SalesExperience: 8+ yearsSkills: ["Problem solving","Account management","Forecasting","Stakeholder management","Strategic thinking"]

Own the outbound mid-market sales motion by building and running your own pipeline, landing first meetings, and delivering tailored product demos. Run full-cycle B2B SaaS deals, develop business cases, handle commercial negotiations, and accurately forecast pipeline coverage. Create and iterate an upmarket playbook from scratch, collaborating with Product, Marketing, and RevOps to scale targeted campaigns and operational readiness. Fully remote US-only hiring.

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FursaFursa
Help Scout
Help Scout
16 hours ago

Account Executive, Mid Market

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the outbound mid-market sales motion by building and running your own pipeline, landing first meetings, and delivering tailored product demos. Run full-cycle B2B SaaS deals, develop business cases, handle commercial negotiations, and accurately forecast pipeline coverage. Create and iterate an upmarket playbook from scratch, collaborating with Product, Marketing, and RevOps to scale targeted campaigns and operational readiness. Fully remote US-only hiring.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Build and own your pipeline, targeting 75%+ self-sourced opportunities via account campaigns, account-based targeting, referrals, and events.
  • •Run full-cycle deals: secure first meetings, lead tailored demos, build business cases, and manage negotiations to close.
  • •Create a repeatable upmarket sales playbook and set the baseline for future sales motion with GTM leadership.
  • •Collaborate cross-functionally with Product, Marketing, and RevOps to align on requirements and launch targeted campaigns.
  • •Own numbers including pipeline coverage, forecast accuracy, and progress to target with enough rigor for leadership planning.

Pay and Benefits

Salary: USD 100,000 annually
Equity and Bonus:Equity
Perks:Parental LeaveHealth InsuranceHome OfficeLearning BudgetCo-working Stipend

Key Requirements

  • •8+ years of full-cycle B2B SaaS sales experience selling to mid-market accounts (~250–1,000 employees).
  • •Sourced 75%+ of your own pipeline and can clearly explain strategy and results.
  • •Comfort closing deals on a 3–6 month cycle with typical deal sizes of $25K–$75K.
  • •Strong point of view on account selection and engagement strategy.
  • •Comfort working with a modern GTM tech stack and using AI for prospect selection, automation, and enrichment.
Experience:8+ yearsB2B SaaSMid-market salesOutbound sales
Skills:Problem solvingAccount managementForecastingStakeholder managementStrategic thinking
Tech Stack:AIGTM tech stack

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Help Scout
Provides a subscription-based help desk and knowledge base platform (shared inbox, live chat, in-app messaging, Docs/Beacon) that helps SMBs manage customer support and improve customer experience.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: Boston, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
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