Customer Experience Banker - Grandmont Rosedale Customer Experience Banker 30-35 hrs/week (Detroit, MI)

Huntington Bancshares
Detroit
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Sales","Communication","Presentation","Cash handling"]

Serve as a Financial Concierge for walk-in customers in a branch setting, building and retaining consumer and business relationships. Proactively identify customer financial goals, recommend appropriate deposit and banking products, and process transactions accurately. Use disciplined follow-up and outbound outreach to grow relationships, educate customers on deposit offerings, and refer them to other areas of the bank. Follow operational, security, risk, and regulatory policies while delivering exemplary service.

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Huntington Bancshares
Huntington Bancshares
11 hours ago

Customer Experience Banker - Grandmont Rosedale Customer Experience Banker 30-35 hrs/week (Detroit, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers in a branch setting, building and retaining consumer and business relationships. Proactively identify customer financial goals, recommend appropriate deposit and banking products, and process transactions accurately. Use disciplined follow-up and outbound outreach to grow relationships, educate customers on deposit offerings, and refer them to other areas of the bank. Follow operational, security, risk, and regulatory policies while delivering exemplary service.
Location: Detroit
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively grow relationships through a disciplined sales process, follow-up, outbound calling, and referral sourcing.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED, plus at least 1 year of customer service or military service in a related administration/contracting/civil affairs role.
  • •Recommend and educate customers on consumer deposit products.
  • •Provide customer service and resolve customer issues effectively.
  • •Proactively identify opportunities to grow customer relationships using a disciplined sales process, follow-up program, outbound calling, and referrals.
  • •Be comfortable with technology such as mobile services and online banking.
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:Customer serviceRelationship managementSalesCommunicationPresentationCash handling
Tech Stack:Mobile servicesOnline banking

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn