Litigated Claims Specialist, General Liability (Addison, TX, US)

Zurich Insurance
Atlanta, Omaha
Workplace: HybridFull timeUSD 59,900 - 98,200 annuallyFunction: Insurance & ActuarialExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Analytical thinking","Critical thinking","Problem-solving","Time management"]

Manage and resolve high-exposure, multi-party Commercial General Liability litigated claims from intake through resolution, focusing on quality, efficiency, and service excellence. Partner with internal teams and external counsel, underwriters, and risk professionals, providing clear, timely updates to stakeholders. Ensure claims are handled per regulatory standards and company protocols while owning a claims portfolio and contributing to Zurich’s customer trust and industry leadership.

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Zurich Insurance
Zurich Insurance
22 hours ago

Litigated Claims Specialist, General Liability (Addison, TX, US)

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Job Summary

Manage and resolve high-exposure, multi-party Commercial General Liability litigated claims from intake through resolution, focusing on quality, efficiency, and service excellence. Partner with internal teams and external counsel, underwriters, and risk professionals, providing clear, timely updates to stakeholders. Ensure claims are handled per regulatory standards and company protocols while owning a claims portfolio and contributing to Zurich’s customer trust and industry leadership.
Location: Atlanta, Omaha
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Manage and resolve high-exposure, multi-party Commercial General Liability litigated claims.
  • •Handle complex litigated claims from start to finish with quality, efficiency, and service excellence.
  • •Partner closely with internal and external counsel, underwriters, and risk professionals.
  • •Provide clear, timely communication to customers and stakeholders throughout the claim process.
  • •Ensure claims are handled in accordance with regulatory standards and company protocols.

Pay and Benefits

Salary: USD 59,900 - 98,200 annually
Perks:Health InsuranceDentalVision

Key Requirements

  • •Bachelor’s degree and 3+ years of experience in Claims or Insurance (or one of the listed Zurich training/appprentice pathways, or a high school diploma with 5+ years experience).
  • •Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence.
  • •Collaborate with internal and external counsel, underwriters, and risk professionals throughout the claim process.
  • •Maintain required adjuster license(s).
  • •Knowledge of insurance regulations, markets, and products, plus proficiency in Microsoft Office.
Experience:3+ yearsInsuranceCommercial general liabilityLitigation
Education:Bachelor's
Skills:CommunicationAnalytical thinkingCritical thinkingProblem-solvingTime management
Licenses:Adjuster license(s)
Certifications:Zurich Certified Insurance Apprentice
Tech Stack:Microsoft Office

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn