Associate - Presales (Dakar, CI)

Midis Group
Dakar
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales Engineering0Education: bachelorsSkills: ["Analytical","Problem-solving","Communication","Technical presentation","Willingness to learn"]

Support pre-sales operations by coordinating technical inputs for customer requests, understanding requirements, and helping tailor proposals. Create and assist with demos, demo materials, presentations, and accurate pre-sales documentation. Provide support to partners and customers, and cover after-hours queries during assigned rotations with escalation when needed. Ideal for a fresh graduate or early-career candidate with strong communication, analytical, and problem-solving skills in enterprise IT.

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Midis Group
Midis Group
1 month ago

Associate - Presales (Dakar, CI)

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Last checked: 4 hours agoStatus: Live

Job Summary

Support pre-sales operations by coordinating technical inputs for customer requests, understanding requirements, and helping tailor proposals. Create and assist with demos, demo materials, presentations, and accurate pre-sales documentation. Provide support to partners and customers, and cover after-hours queries during assigned rotations with escalation when needed. Ideal for a fresh graduate or early-career candidate with strong communication, analytical, and problem-solving skills in enterprise IT.
Location: Dakar
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Coordinate technical aspects of pre-sales activities to support the Sales team.
  • •Help respond to customer requests by understanding requirements and tailoring proposals.
  • •Assist in creating demos, proposal documentation, and presentations with the Presales Engineer.
  • •Complete required pre-sales documentation quickly and accurately.
  • •Support partners and customers, including responding to after-hours support queries during assigned rotations and escalating issues when needed.

Key Requirements

  • •Bachelor’s degree in a technical discipline such as Computer Science, Information Technology, Computer Engineering, Telecommunications, or Information Systems.
  • •Fresh graduate or up to 1 year of experience in Presales, Technical Support, IT Infrastructure, or System Administration.
  • •Strong understanding of enterprise IT concepts including networking, virtualization, cloud computing, cybersecurity, storage, and data center technologies.
  • •Basic knowledge of one or more enterprise technology vendors such as IBM, Citrix, VMware, Microsoft, Red Hat, Dell Technologies, HPE, Lenovo, Cisco, or Fortinet.
  • •Excellent verbal and written communication skills to deliver technical presentations, plus strong analytical problem-solving skills.
Experience:0PresalesTechnical supportIT infrastructureSystem administrationEnterprise ITDigital transformation
Education:Bachelor's
Skills:AnalyticalProblem-solvingCommunicationTechnical presentationWillingness to learn
Certifications:Microsoft Azure Fundamentals (AZ-900)AWS Cloud PractitionerCisco CCNAIBMVMware VCTAFortinet NSE
Tech Stack:NetworkingVirtualizationCloud computingCybersecurityStorageData center technologiesMicrosoft AzureAWSCiscoIBMCitrixVMwareRed HatDell TechnologiesHPELenovoFortinet

Company Brief

Midis Group
Midis Group is a technology distributor delivering value-added distribution, solutions, and services across the Middle East, Africa and CIS regions, partnering with global vendors to provide IT infrastructure, cybersecurity, cloud and software solutions via channel partners.
Industry: Wholesale & Distribution
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Website