Legal Engineer, Product Specialist Manager

Harvey
New York
Workplace: HybridFull timeUSD 315,000 - 385,000 annuallyFunction: Legal, Risk & ComplianceExperience: 5+ yearsSkills: ["Leadership","Communication","Problem-solving","Strategic thinking","Cross-functional collaboration"]

Lead and scale a high-performing team of Legal Engineer – Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. Partner cross-functionally with Customer Success, Sales, Product, and Engineering to shape engagement strategy, deliver workshops and enablement, and escalate critical accounts. Build scalable processes, playbooks, and infrastructure to support a world-class post-sales function.

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Harvey
Harvey
2 months ago

Legal Engineer, Product Specialist Manager

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Job Summary

Lead and scale a high-performing team of Legal Engineer – Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. Partner cross-functionally with Customer Success, Sales, Product, and Engineering to shape engagement strategy, deliver workshops and enablement, and escalate critical accounts. Build scalable processes, playbooks, and infrastructure to support a world-class post-sales function.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance

Key Responsibilities

  • •Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise.
  • •Drive customer adoption, retention, and expansion: Own the team’s impact on customer outcomes, including adoption, utilization, renewals, and expansion, partnering with Customer Success Managers and Account Executives.
  • •Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding and ongoing enablement, ensuring high-quality workshops and trainings.
  • •Act as a senior escalation point for key accounts: Directly engage with Harvey’s most strategic and complex customers to unblock adoption challenges and reinforce Harvey’s value proposition.
  • •Own team operations and performance management: Manage team capacity, account allocation, and coverage; establish metrics tied to adoption, engagement, and customer health.

Pay and Benefits

Salary: USD 315,000 - 385,000 annually
Equity and Bonus:Equity
Perks:Remote Work

Key Requirements

  • •JD or equivalent legal qualification.
  • •5+ years practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a Fortune 500 or leading tech company with significant client-facing experience.
  • •4+ years of direct people-management experience, including hiring, performance management, and career development of direct reports.
  • •Strong executive presence with experience building relationships with senior stakeholders (law firm partners, general counsel, c-suite).
  • •Deep understanding of legal workflows and the challenges faced by modern legal teams.
Experience:5+ yearsLegal
Skills:LeadershipCommunicationProblem-solvingStrategic thinkingCross-functional collaboration
Languages:English

Company Brief

Harvey
Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2022
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor