Majid Al Futtaim

2 months ago

Fulfillment Team Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Lead daily e-commerce fulfillment operations for the hypermarket, coordinating picking, packing and handover to last-mile teams. Ensure on-time dispatch, accurate quantities and quality control while maintaining dark-store organization, stock accuracy, and cold-chain integrity. Collaborate across operations, IT, customer service and commercial functions, mentor the team, and drive continuous process improvements to enhance online order fulfillment and customer satisfaction.

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Manager level

Key Responsibilities

•Manage daily e‑commerce fulfilment operations, including picking, packing, and handover to the last‑mile team.
•Ensure smooth coordination across operations, commercial, IT, customer service, and last‑mile delivery functions.
•Maintain dark store organization, stock adequacy, cleanliness, and proper cold‑chain and goods segregation standards.
•Guarantee on‑time dispatch, accurate delivery quantities, proper packing, and quality control to prevent damages and losses.
•Identify, evaluate, and resolve logistics, operational, and system process challenges; implement performance management and training as per company standards.

Key Requirements

•Bachelor's degree in E‑commerce, Business Administration, or a related field.
•3–5 years of professional experience in logistics and supply chain operations.
•Hands-on experience in e‑commerce fulfilment and last‑mile delivery (preferred).
•Proficiency in warehouse/distribution systems and computer applications (MS Office, advanced Excel, SAP, Salesforce).
•Excellent communication and interpersonal skills with full professional proficiency in English (Arabic is an advantage).

Experience:3-5 yearsRetailLogisticsE-commerceSupply chainHypermarketLast-mile

Education:Bachelor's

Skills:CommunicationInterpersonalTrainingMentoringProblem-solving

Languages:EnglishArabic

Tech Stack:SAPSalesforceExcelMS Office

Company Brief

Majid Al Futtaim

Emirati-owned diversified lifestyle conglomerate operating shopping malls, retail (including Carrefour franchise), leisure, hotels, and real estate across the Middle East, Africa and Asia, serving hundreds of millions of customers annually.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1992

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Majid Al Futtaim

2 months ago

Fulfillment Team Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Manager level

Key Responsibilities

•Manage daily e‑commerce fulfilment operations, including picking, packing, and handover to the last‑mile team.
•Ensure smooth coordination across operations, commercial, IT, customer service, and last‑mile delivery functions.
•Maintain dark store organization, stock adequacy, cleanliness, and proper cold‑chain and goods segregation standards.
•Guarantee on‑time dispatch, accurate delivery quantities, proper packing, and quality control to prevent damages and losses.
•Identify, evaluate, and resolve logistics, operational, and system process challenges; implement performance management and training as per company standards.

Key Requirements

•Bachelor's degree in E‑commerce, Business Administration, or a related field.
•3–5 years of professional experience in logistics and supply chain operations.
•Hands-on experience in e‑commerce fulfilment and last‑mile delivery (preferred).
•Proficiency in warehouse/distribution systems and computer applications (MS Office, advanced Excel, SAP, Salesforce).
•Excellent communication and interpersonal skills with full professional proficiency in English (Arabic is an advantage).

Experience:3-5 yearsRetailLogisticsE-commerceSupply chainHypermarketLast-mile

Education:Bachelor's

Skills:CommunicationInterpersonalTrainingMentoringProblem-solving

Languages:EnglishArabic

Tech Stack:SAPSalesforceExcelMS Office

Company Brief

Majid Al Futtaim

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1992

Glassdoor: 3.5

Website LinkedIn Glassdoor