KYC Operations Senior Lead - Specialised Markets APAC

Wise
Hyderabad
Workplace: OnsiteFull timeINR 1,800,000 - 1,800,000 annuallyFunction: Administration & Executive AssistanceExperience: 8+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Accountability","Stakeholder communication","Time management"]

Oversee multiple KYC Team Leads and analyst teams to deliver high-quality customer due diligence while meeting operational KPIs. Lead people development, performance management, and regular coaching, and act as the key escalation point. Drive process improvements and automation across KYC operations, maintain a risk-based approach to AML/financial crime, and ensure regulatory compliance. Prepare reports, support audits, and communicate initiatives and documentation to stakeholders across the organization.

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FursaFursa
Wise
Wise
3 days ago

KYC Operations Senior Lead - Specialised Markets APAC

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Last checked: 49 minutes agoStatus: Live

Job Summary

Oversee multiple KYC Team Leads and analyst teams to deliver high-quality customer due diligence while meeting operational KPIs. Lead people development, performance management, and regular coaching, and act as the key escalation point. Drive process improvements and automation across KYC operations, maintain a risk-based approach to AML/financial crime, and ensure regulatory compliance. Prepare reports, support audits, and communicate initiatives and documentation to stakeholders across the organization.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee KYC Team Leads and analyst teams to ensure consistent, high-quality customer due diligence reviews and KPI delivery.
  • •Lead people management including coaching, development plans, and career check-ins to support growth and promotion recommendations.
  • •Drive operational improvements by identifying process opportunities, collaborating with other teams, and refining standard operating procedures.
  • •Measure group-wide KPIs, run regular 1:1 coaching, and serve as the key escalation point for unresolved issues.
  • •Act as a subject matter expert on regulatory obligations and a risk-based approach to deterring and preventing money laundering and financial crime, supporting audits and policy/process development.

Pay and Benefits

Salary: INR 1,800,000 annually
Equity and Bonus:Equity

Key Requirements

  • •8+ years of operations experience, preferably in CDD/EDD/AML or risk assessment.
  • •1+ year of experience in KYC/AML and financial compliance with strong understanding of the regulatory framework.
  • •2+ years leading medium to large teams (20 to 60 employees).
  • •Excellent verbal and written English skills, with ability to clearly articulate thoughts.
  • •Strong communication, organizational and time-management skills, able to work in fast-paced, high-pressure environments.
Experience:8+ yearsFinancial servicesKYC/AMLCDD/EDDFinancial crime complianceRisk assessment
Education:Bachelor's in Finance, Business Administration, Law, or related field
Skills:LeadershipCoachingAccountabilityStakeholder communicationTime management
Certifications:ICACAMS
Languages:English
Tech Stack:LookerSuperset

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
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